Smile: Loyalty & Rewards
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (6,529)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its effective loyalty and rewards system that boosts customer retention and engagement. They find it easy to set up and use, with features like customizable rewards and loyalty landing pages enhancing the shopping experience. The free version offers significant value with ample customization options. Customer support is praised for being responsive and attentive, often with specific staff members commended, highlighting the personalized service provided.
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David was exceptionally helpful when I was choosing which loyalty app to go with.
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Thanks so much for taking the time to leave this review! We also think David is pretty exceptional 😊
Please do not hesitate to reach out again if you have more questions!
- Smile Team✨
so far so good. they are very quick to respond
Thanks for leaving a review! Don't hesitate to reach out if you have any questions. We're always here when you need us!
Smile Team ✨
So far, so good. I haven't gotten to the point where someone gets a discount yet but it appears to be very easy to use and join.
great app, helpful. Wish it was a bit cheaper though being a small business. Highly recommend for others
Thanks so much for the honest review! We appreciate the feedback on pricing and definitely want to make Smile as affordable as possible for small businesses. I've added your name to our list, so if we come up with new plan options in the future, you'll be among the first to know 😊
It's great! Very helpful customer support.
Thanks for leaving us a review! We appreciate it so very much and are so glad to hear you are happy with both our support and our app 🫶
Yours in Loyalty,
✨ The Smile Support Team ✨
Quick and kind service
Thank you so much for taking the time to leave this review! We're so glad to hear that you had a great experience with our support team 🤩
Don't hesitate to reach out if you have any questions! 💖
- Smile Team ✨
So far so good! I am a bit worried that customers will be able to manipulate the points they earn.. but we shall see!
The free version covers all the basics and works seamlessly with our store, and the support team is very responsive. The only thing I would change is the pricing - I would have loved the ability to connect it to an app to reward customers for reviews, but 49 USD/month is a bit outside our budget right now. I'd have preferred a lower fee for the first tier even if it meant not having the free version. But can highly recommend it and it works as expected.
Thank you for your candid feedback! This definitely help us improve our product and pricing to continue help small businesses grow! We will reach out to discuss ways to help and improve your experience ✨ Please don't hesitate to send us an email at help@smile.io 🙏 we're always an email away!
Great app, and would recommend it to anybody who wants to get greater customer interaction with their site. Our customer base has grown greatly since we started using Sweet Tooth, and people seem to be really pleased with the option of having a loyalty program that they can use to help improve their shopping experience.
Totally love this app for my store. One of the best. Really improves the quality of your store