Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reviews (6,529)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective loyalty and rewards system that boosts customer retention and engagement. They find it easy to set up and use, with features like customizable rewards and loyalty landing pages enhancing the shopping experience. The free version offers significant value with ample customization options. Customer support is praised for being responsive and attentive, often with specific staff members commended, highlighting the personalized service provided.

September 2, 2017

Extremely easy to use and set up. I had it out on LIVE on our site within 5 minutes. For a live look checkout our site, www.theliftbx.com. I couldn't be happier and will recommend to everyone looking for a loyalty program.

The Lift Box
United States
Over 1 year using the app
Edited April 10, 2019

The smile rewards app has helped create greater loyalty between me and my customers. Their customer has been nothing short of engaging and helpful. You can really see how their customer support cares for it's clients. I feel as if that is rare nowadays.

Keep up the great work Smile!

Special shoutout to Sam and Maggie for being extra nice and helpful!

Warrior Pins
United States
Over 1 year using the app
Edited September 20, 2016

Sweet Tooth has been a great program for my Northwest Beard Supply customers. 21 people have found it's value, and looks like they're liking what they see. So are we!

Northwest Beard Supply
United States
Over 1 year using the app
January 27, 2021

This is a great app that has a ton of functionality even on the free plan. It has differentiated us from our competitors.

Changing Seasons Shoppe
United States
Over 1 year using the app
Smile.io replied January 27, 2021

Thanks so much for the review 🌟So happy to hear you're getting great functionality out of our free plan, as well as an edge on your competitors!

September 29, 2020

the installation process was super simple and the rewards look great! They walk you through how to set up everything and already have default emails set up which is super helpful.

Surefire cases
United States
Over 1 year using the app
Smile.io replied September 29, 2020

Thank you so much for your lovely review! We're so glad to hear that the onboarding/setup process was simple :)

March 24, 2022

The best rewards app I have found for Shopify and the customer support is great. Highly recommended.

Bibber & Bell Wine and Spirits
United States
Over 1 year using the app
Smile.io replied March 25, 2022

Awe, thank you so much for that 😭 We're flattered! So glad that we were able to help you 💖

July 8, 2021

Fantastic app, easy to use for both developer and end user. The customer support, even on the free plan, is amazing.

Shamrock Shirts
Australia
Over 1 year using the app
Smile.io replied July 9, 2021

Hello Natalie! 😀Thanks for taking the time and effort to leave a review. We work really hard to deliver the best service possible to all 💕 our merchants!

December 4, 2016

so far it was pretty easy to setup. Hope it works!

Bvstore 31745
United States
Over 1 year using the app
Edited December 8, 2021

Great app! Does exactly what it advertises. Easy to install and use. I don't even have to think about it. I did the set up and the app does the work I needed it to do. My customers love the rewards program.

Ribbon Nook
United States
Over 1 year using the app
Smile.io replied December 9, 2021

Thank you for sharing your kind words, we're thrilled to have you on board 💛

August 5, 2021

It's simple to use with Shopify and Okendo integration. Customer service is responsive and friendly.

Spinster Sisters Co.
United States
Over 1 year using the app
Smile.io replied August 7, 2021

Thank you so much for sharing! We're so happy to hear about your experience ✨