Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reviews (6,529)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective loyalty and rewards system that boosts customer retention and engagement. They find it easy to set up and use, with features like customizable rewards and loyalty landing pages enhancing the shopping experience. The free version offers significant value with ample customization options. Customer support is praised for being responsive and attentive, often with specific staff members commended, highlighting the personalized service provided.

June 14, 2016

Loving this app its a great way to attract new and old customer to my site i will recommend this to everyone trying to build their business

Che By 826
United States
Over 1 year using the app
August 17, 2018

love this app and so do my customers! it makes ur site not look like its a shopify store [if u kno what i mean] ask for maggie for any customer service, shes the best! brett is helpful, too

Vivamacity
United States
Over 1 year using the app
December 18, 2021

The customer service is really nice, kindful and 24/7. They answer me very fast. Thank you so much!!!

Olfabrand · El Arte del Aroma
Colombia
Over 1 year using the app
Smile.io replied December 21, 2021

That is so kind💖, thank you so much for leaving a review, We are always here if you need us.

October 11, 2016

Great app!! Very easy to set up and apply discount codes

Ema Ramps
United States
Over 1 year using the app
November 23, 2023

Only one word for Smile - Brilliant! Worth every cent, my friend. Easy to use as a store owner, easy for customers, and best of all it helps new people make the switch to natural bodycare with confidence. Our customers always say it so much better than us! Customer service is also brilliant. Highly recommend!

Everkind
New Zealand
Over 1 year using the app
Smile.io replied November 25, 2023

Thanks for the review! It's so wonderful to hear that you've found Smile easy to use and our support to be helpful 🙂

We'll be here if you need anything else!

✨ The Smile Support Team ✨

June 12, 2022

Early days but I am so very impressed with the app, and the response from customer service when I had a few queries. Thank you!

Good Wash Day
United Kingdom
Over 1 year using the app
Smile.io replied June 12, 2022

It was a pleasure chatting with you today! I am so glad that you are enjoying Smile so far! Thank you so much for taking the time to leave a review, we really appreciate it :) Nicole

August 12, 2021

Only just started using this app and so far so good! The points system is easy and customers definitely feel rewarded for their loyalty. We will see if the cost and value weigh up in the end but a good start I would say. Thank you Smile

Jackson's UK
United Kingdom
Over 1 year using the app
Smile.io replied August 13, 2021

Thank you so much for your review and your feedback! This is truly valuable to us 🙏

June 17, 2015

Great app and it works like a charm! Would definitely recommend!

Velean Passion
United States
Over 1 year using the app
December 10, 2020

AMAZING APP! IT IS VERY EASY TO USE AND SET UP. I'M GLAD I FOUND THIS APP. I TOTALLY RECOMMEND THIS.

Rock that trend
United Kingdom
Over 1 year using the app
Smile.io replied December 10, 2020

Thank you so much for the five-star rating! We're so glad you found Smile too! 😄

August 19, 2022

Amazing support and service even if I currently have the free plan. I definitely recommand this app for loyalty and rewards program.

LICA Wear
Canada
Over 1 year using the app
Smile.io replied August 20, 2022

Hey! Thank you for the great review. We’re so happy that you are loving it 🤩 Come back and chat with us soon. Cheers! 🥂