Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reviews (6,677)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing customer retention and boosting order values through its rewarding points system. It features a user-friendly interface with customizable loyalty and referral programs. The app integrates well with Shopify and is noted for its reliability. Customer support is highlighted for its responsiveness and helpfulness in optimizing loyalty programs, making it a valuable tool for improving customer loyalty and business growth.

December 19, 2018

This app is helpful in getting customers involved in brand loyalty and earning points that goes toward $ and free merch. Thank you!

Spruced Roost
United States
Almost 2 years using the app
August 28, 2018

I haven't really had a chance to fully use the app as yet but it was fairly easy to set up and when I ran into trouble I used the chat option to speak to Maggie who literally resolved the issue in two minutes.

Yoowant
United States
Almost 2 years using the app
April 21, 2022

really good loyalty and reward app up there. their free version have many useful features. Joshua is really helpful and gets answer all inquiry promptly and well.

Mou Gou
Singapore
Almost 2 years using the app
Smile.io replied April 21, 2022

We are so glad that you are enjoying the app and finding it useful 💛 We think Joshua is pretty great too and will let him know you appreciate his service!

July 18, 2022

Great rewards program. Many level options that work for any business! Their customer support team is fantastic as well!

Golden & Pine
United States
Almost 2 years using the app
Smile.io replied July 18, 2022

Thank you for taking the time to leave a review, we really appreciate it : )

May 30, 2017

Awesome application and very easy to navigate!

Gems Accessories
United States
Almost 2 years using the app
September 10, 2021

I just started using Smile but so far I like it. A rewards program is perfect for my business and I can't wait for my customers to get rewarded for shopping with us. This is a great addition to my store!

LLAMAWOOD
United States
Almost 2 years using the app
Smile.io replied September 13, 2021

Thank you so much for your lovely review! 💖
We're so glad to hear that you're loving our app :)

May 2, 2023

Nicole was wonderful. She got to the root of my problem within 3 messages and was very friendly. She even provided some videos for further assistance.

Butter Pecan Bakeshop
United States
Almost 2 years using the app
Smile.io replied May 2, 2023

It was so great chatting with you today. Thanks for your kind words and for taking the time to leave a review. Let us know if you ever need anything else!

-Nicole

March 31, 2016

Interesting and great app! The idea is superb, easy to install and easy to use. Come with many useful discount features. Definitely a must have!

Godspeed Innovative
Singapore
Almost 2 years using the app
April 9, 2016

Super easy and logic to use. Can't wait to see the results in the coming months.

Niko Ava
United States
Almost 2 years using the app
February 21, 2023

Absolutely LOVE the Smile app & team - Nicole was so helpful when we had a question and solved it immediately :) Such an amazing app for our customers!

Claudia Dean World
Australia
Almost 2 years using the app
Smile.io replied February 21, 2023

Thanks so much for taking the time to leave a review. It was great chatting with you today. We are so glad you are loving Smile :) Don't hesitate to reach out if there is anything else we can help you with!
- Nicole & the Smile team