Smile: Loyalty & Rewards
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (6,543)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its user-friendly interface and exceptional customer service, which simplifies setting up loyalty programs. They appreciate the customization options that boost customer retention and engagement, aligning well with their brand identity. The app also increases customer re-engagement and average order values, with seamless Shopify integration and reliable performance.
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Easy to get live help and support.
Thanks so much for taking the time to leave a review! We genuinely do appreciate it 🙏
Yours in Loyalty,
✨ The Smile Support team ✨
Found the integration and setup easy to follow and intuitive. Support staff via chat was also very responsive and helpful (thanks Joana for your help!)
Thanks for taking the time to leave us a review! 💛
Joana - Smile Team 💛
Our customers love the rewards program and the support team are always happy to help in a timely manner.
We always love hearing that customers are enjoying the loyalty program, our support will always be here for any questions you have :)
Hello, we are using the Smile rewards app as Shopify's main reward app.
We used the free plan, but happily, we have grown to the point where we can now use Smile's paid plan.
In the meantime, I had some difficulties, and when I contacted the CS center here, they handled the matter very quickly and kindly.
When using an app, the price and features when you first open it is important, but I think what is most important is how professionally they provide help when difficulties arise. Lynn P. who handled it for me. She was professional and so lovely. Once again, I would like to express my gratitude. Thank you!
Thank you so much for taking the time to leave this review! We really appreciate it 💖
Don't hesitate to reach out if you have any questions. We're always here when you need us!
Smile Team ✨
Shelby chatted with me for over an hour answering all my questions about the referral program - so helpful, patient, and fast.
Thank you so much!
This app is relevant if you want to use a loyalty program in your Shopify store.
I needed help a few times, and their support was very responsive, I am thinking of Joana who responded to me in less than an hour and took the time to help me!
So I recommend this app !
Thank you so much for taking the time to leave this review! -Joana :)
Smile has been a wonderful, easy tool to use on our stores! Mike has curated a wonderful team and really takes care of long time loyal customers. Ive gotten wonderful, easy help from Lisa, David and other team members as well.
Thanks so much for taking the time to leave a review! We really appreciate the kind words 🙏
- Smile Team ✨
I recently reached out to the support team and they were brilliant. Quick to respond and they gave me clear instructions. Thanks!
Thank you for your review! It's great that our support gave you easy and clear solutions to your question :)
fantastic service by the team. thank you, Lynn and Ezra!
Thank you so much for taking the time to leave this lovely review 🙌 It was great chatting with you today 🤩
Lynn - Smile Team ✨
There was an issue with the integration because of my theme - NOT because of the Smile app and they dug deep and fixed it for me! Great customer service!
Thank you so much for taking the time to leave this review! We really appreciate it 💖
Don't hesitate to reach out if you have any questions. We're always here when you need us!
Smile Team ✨