Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reviews (6,644)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer retention and increasing order values through its rewards program. It features a user-friendly interface with extensive customization options, including loyalty landing pages. The integration process is smooth, and ongoing maintenance is minimal. Customer support is frequently praised for its quick and effective responses, significantly enhancing the user experience and reliability of the app.

Edited December 29, 2024

Great team to work with, honest and clear

AletaCollagen
United States
5 days using the app
Smile.io replied January 4, 2025

Thank you so much for taking the time to leave this review! We really appreciate it 💖

August 26, 2024

Great app and fantastic support. We have been running our rewards programme for around a month now and have already seen good results. Highly recommend.

Bluebellgray
United Kingdom
5 months using the app
Smile.io replied August 28, 2024

Thank you so much for taking the time to leave a review! We really appreciate it 💖

The Smile Team ✨

October 23, 2024

Very helpful support

Fresh Chameleon
United Kingdom
9 months using the app
Smile.io replied October 24, 2024

Thank you for taking the time to rate us 5-stars! 🤩

Don't hesitate to reach out if you have any questions.

Shelby - Smile Team ✨

September 2, 2024

Amazing customer service! The staff was very knowledgeable and helpful. They immediately answered my questions and concerns when I needed them. The program itself is beneficial in maintaining consumers!

Bellbees
Canada
Over 1 year using the app
Smile.io replied September 4, 2024

Thanks so much for taking the time to leave a review! We genuinely do appreciate it 🙏

Yours in Loyalty,

✨ The Smile Support team ✨

December 16, 2024

Shelby was fantastic!!

Williams Knife
United States
Over 3 years using the app
Smile.io replied December 17, 2024

Thanks for leaving a review! We agree that Shelby is indeed fantastic 💖

Don't hesitate to reach out if you have any further questions 😊

Smile Team ✨

Edited August 15, 2024

I wanted to thank you guys for some elite customer support. Lynn P went above and beyond to solve my issue, super fast and very personable - Thanks again!

Sound Sandbox
United States
About 3 years using the app
Smile.io replied August 15, 2024

Thank you for taking the time to leave this review! We're so glad to hear that you had a helpful experience with Lynn 🤩

September 5, 2024

Thank you so much to Lynn P. for being so thorough and quick in helping me out as if it were her own work. Great customer service!

Daniel's Truth
United States
3 months using the app
Smile.io replied September 7, 2024

We smiled reading this review! Thank you so much :)

September 8, 2024

Give Karen a raise! Super efficient and helpful service ♥️

& Again
New Zealand
Over 3 years using the app
Smile.io replied September 10, 2024

Thank you so much for taking the time to leave this wonderful review 💖
It was a pleasure assisting you!

Karen - Smile Team✨

September 4, 2024

Great to work with, thank you

Easy To Grow Bulbs
United States
Almost 7 years using the app
Smile.io replied September 5, 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions.

Smile Team ✨

August 11, 2024

We appreciate the clean and elegant design of smile.io. We have installed smile.io in all of our Shopify stores, which not only helps us maintain better customer relationships but also brings real value to our customers — because through smile.io, we offer more discounts to our customers. We believe that smile.io has reached the highest standard of Shopify apps, and whenever we encounter an ugly or inefficient app, we think about how great it would be if the smile.io team designed this product or feature instead. :)

42shops
China
4 months using the app
Smile.io replied August 13, 2024

Thank you for your review! We are happy to hear that you're enjoying the app, reach out if you have any other questions!