Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reviews (6,656)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing customer retention and increasing order values through customizable loyalty programs, including rewards, referrals, and VIP tiers. They praise its user-friendly interface and reliability. The customer support team is frequently commended for being responsive and providing creative solutions to improve loyalty programs, significantly boosting customer loyalty and satisfaction.

August 21, 2024

Support team is helpful and responsive! They reply promptly on our issues/requests and always strives to provide a solution that helps our business :)

Definitely the top loyalty program apps in the market.

Special thanks to Lynn for helping on our billing/account related requests, as well as Hannah, Andrea and team for providing the necessary data requests.

Rider Shop PH
Philippines
Almost 3 years using the app
Smile.io replied August 23, 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨

September 26, 2024

We had nothing but issues with 3 other Loyalty Programs, and are so happy to say that Smile is the only app that ticks every box we need (and what we believe is the absolute fundamental features of a loyalty app to engage customers during purchasing and checkout). Well done Smile! And a special shout out to Lisa for all her help during the onboarding and my endless questions and need for support. Thank you so much for all your help Lisa!

Newtrino International
Portugal
4 days using the app
Smile.io replied September 29, 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions.

Smile Team ✨

November 21, 2024

Not seeing much response.

Leila Jewels
United States
About 2 years using the app
September 10, 2024

Quick and easy to reach customer service.

Les Ateliers Quilt et Coton
Canada
Over 3 years using the app
Smile.io replied September 13, 2024

Thank you for talking the time to leave this review. We are so glad our customer service was easy to speak to!

September 6, 2024

Great support, Mr Cole provided quick help and retained a satisfied customers

Store 974 | ستور ٩٧٤
Qatar
Over 4 years using the app
Smile.io replied September 9, 2024

Thank you for the 5 star review!

Shelby - Smile Team ✨

Edited November 28, 2024

It's very easy to use. the team was very helpful and guide me for everything I needed. I strongly recommend it

Helena
Israel
1 day using the app
Edited December 29, 2024

Great team to work with, honest and clear

AletaCollagen
United States
5 days using the app
Smile.io replied January 4, 2025

Thank you so much for taking the time to leave this review! We really appreciate it 💖

October 25, 2024

Smooth setup and seamless execution of dispersing and redeeming points for our customers!

YoColorado
United States
9 days using the app
Smile.io replied October 28, 2024

We are so happy to hear you found our app works seamlessly! We look forward to watching your loyalty program thrive.

December 16, 2024

Shelby was fantastic!!

Williams Knife
United States
Over 3 years using the app
Smile.io replied December 17, 2024

Thanks for leaving a review! We agree that Shelby is indeed fantastic 💖

Don't hesitate to reach out if you have any further questions 😊

Smile Team ✨

September 11, 2024

Smile does everything we want and integrates with the other apps we use for a holistic approach to managing and encouraging members to join and use the program. The support is fantastic.

Bare Equestrian
Australia
6 months using the app
Smile.io replied September 13, 2024

Thank you for this lovely review, we are really glad you found the support fantastic :)