Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reviews (6,616)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer retention and increasing order values through its rewards program. It features a user-friendly interface with extensive customization options, including loyalty landing pages. The integration process is smooth, and ongoing maintenance is minimal. Customer support is frequently praised for its quick and effective responses, significantly enhancing the user experience and reliability of the app.

Edited November 6, 2024

Lisa and Andreandana were both extremely helpful. They went above and beyond. App functioned great as well.

House of Leon
United States
18 days using the app
Smile.io replied October 31, 2024

Thank you so much for taking the time to leave this review 💖 It was a pleasure assisting you!

Lisa - Smile Team✨

August 21, 2024

Ezra and Angie offered such fantastic support-thank you very much! Sophia at Tegen Accessories

Tegen Accessories
United Kingdom
Almost 5 years using the app
Smile.io replied August 23, 2024

Thank you for your kind words and for leaving a review! 💖 It was our pleasure to help!

- Angie and the Smile Team✨

November 16, 2024

Excellent service à la clientèle

Surplus
Canada
10 months using the app
Smile.io replied November 20, 2024

Thank you so much for the 5-star rating 💖

If you need any help, please do not hesitate to reach out.

Smile Team ✨

December 13, 2024

Great customer service

Noted Stationery
Canada
5 months using the app
Smile.io replied December 15, 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Smile Team ✨

August 23, 2024

Smile is awesome to work with! Customers love the rewards program!

Hello Gorgeous Boutique by Alyssa
United States
Over 6 years using the app
Smile.io replied August 26, 2024

Thank you for the 5-star review and your kind words! We're happy to hear that your customers are loving Smile too. 💖

Shelby - Smile Team ✨

September 6, 2024

Great rewards app and 5 star support too.

Zap! Creatives
United Kingdom
Almost 6 years using the app
Smile.io replied September 7, 2024

Thanks so much for taking the time to rate us 5 stars! 🤩

- Smile Team ✨

Edited November 7, 2024

Shelby answered my question quickly and accurately, and followed up to make sure that I understood the instructions

Sunshine Alchemists & Soap Co
United States
About 2 months using the app
Smile.io replied September 27, 2024

Thank you so much for taking the time to leave this lovely review 🙌 It was great chatting with you today 🤩

Lynn - Smile Team ✨

September 11, 2024

It does not appear to be working for me as yet. I was concerned that it was not working on my shopify, but it is. Thank you Andrea for your help tonight.

River Jewels LLC
United States
5 months using the app
Smile.io replied September 15, 2024

Thank you for your review and feedback here. Someone will reach out to discuss this further with you :)

July 19, 2024

I just took over management of this app on our website. A customer was having problems redeeming her rewards points, so I reached out to customer support at Smile. Shelby got back to me very quickly and showed me what I needed to do to embed the app in our Shopify theme. Her instructions were very easy to follow, and within a few minutes I was up an running. Very happy with this level of customer service.

FRENCH GIRL
United States
Over 7 years using the app
Smile.io replied July 23, 2024

So pleased Shelby could help you out! Thank you so much for taking the time to leave us a 5-star rating! We really appreciate it 💖

October 25, 2024

Smooth setup and seamless execution of dispersing and redeeming points for our customers!

YoColorado
United States
9 days using the app
Smile.io replied October 28, 2024

We are so happy to hear you found our app works seamlessly! We look forward to watching your loyalty program thrive.