Smile: Loyalty Rewards Program
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (6,677)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for enhancing customer retention and boosting order values through its rewarding points system. It features a user-friendly interface with customizable loyalty and referral programs. The app integrates well with Shopify and is noted for its reliability. Customer support is highlighted for its responsiveness and helpfulness in optimizing loyalty programs, making it a valuable tool for improving customer loyalty and business growth.
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Absolutely LOVE the Smile app & team - Nicole was so helpful when we had a question and solved it immediately :) Such an amazing app for our customers!
Thanks so much for taking the time to leave a review. It was great chatting with you today. We are so glad you are loving Smile :) Don't hesitate to reach out if there is anything else we can help you with!
- Nicole & the Smile team
I just set this app up. It took me like a minute to do. I was bowled over by the awesome and sizeable reviews. And am looking forward to using this when my store goes live soon.
Thank you so much for your review 💖
We're so happy to hear that the setup process was easy!
Very easy app to use and configure. Exactly what I was looking for!
Customer service is top notch as well!
Thanks so much for taking the time to leave this kind review — we really appreciate it! 😊
Smile Team ✨
Smile works great and is easy to use for both customers on the front end and for staff managing it in the back end. Set up is pretty much set and forget but support are fast and helpful when needed.
Thanks so much for taking the time to leave this kind review — we really appreciate it! 😊
Smile Team ✨
We've been successfully using smile for a while and since we started focusing on rewarding our customers not only have sales increased but also the upsell
Thank you so much for the kind words and for taking the time to leave this review! We really appreciate it 💖 And we are so glad to hear about how Smile has benefitted your business 😊
Please let us know if there is anything else we can do to support you!
Cheers,
Smile Team✨
The app is super easy to use and gives clear guidance in the beginning to support the set-up. Furthermore, I had a great chat with David from customer support & received help with all my questions at a short response time.
Thank you for taking the time to leave us a review! Glad we were able to help, David is the man! 😎
Cheers,
Joshua - Smile Team 🧙♂️
Customization options are great and pretty user friendly. It does require very specific sizes on logos and other branding images that weren't necessary generic sizing, but aside from that setup was really easy.
Tech support has been responsive & very helpful.
Only suggestions I would give for improvements are providing an option to help the text be more legible on the rewards panel instead of being able to see through to the background image, maybe a color block or opaque overlay that the text sits on to help it be legible on a busy background image?
Providing point expiration at a more accessible price point would be lovely, and more integrations like with Constant Contact.
Oh, it was also difficult at setup to determine if activating the ways to earn & redeem would make the whole panel & system active/visible to customers while it was still in development, so maybe some clarity in verbiage would help?
Lastly, a ways to schedule changes in ways to earn would be amazing for promotions where you want to offer double points for short durations.
Overall a great app that our customers are loving!!
Thanks for leaving a review! Please don't hesitate to reach out if you have any questions. We're always here when you need us!
Smile Team ✨
I can't say enough wonderful things about this app! I love giving my customers a little something to show my gratitude! Works great. Highly recommend.
We're so glad to hear that you're loving our app 😭
Thank you so much for this lovely review and for your recommendation 💖
I just installed this app and it's really helpful in engaging my customers more in a unique way!
so far no problems , very easy to work with and install. we are looking foreward to seeing results .
Thanks for using our app, and for leaving us a five star review! 🙂