Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reviews (6,529)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective loyalty and rewards system that boosts customer retention and engagement. They find it easy to set up and use, with features like customizable rewards and loyalty landing pages enhancing the shopping experience. The free version offers significant value with ample customization options. Customer support is praised for being responsive and attentive, often with specific staff members commended, highlighting the personalized service provided.

June 29, 2021

I just signed installed and this app really does the most in terms of capturing customers. I love it

Acebottega
United States
Over 1 year using the app
Smile.io replied July 3, 2021

Thank you so much for taking the time to write this review 🤩

May 20, 2016

I've tried couple of rewards program apps and Sweet Tooth is hands down the best! It's got everything I wanted. Just hoping developers will some day include a feature where visitors can signup for mailing list to receive 10% or 20% discount.

Vlyvly Co
United States
Over 1 year using the app
November 20, 2017

Amazing customer service combined with an absolutely awesome product. These guys know how to do it!

Elevated Faith
United States
Over 1 year using the app
May 3, 2022

I used this app to help me with my rewards program. I really like how the customer support is attentive and fast. Thanks for the help and support!

Dane Fashion
Canada
Over 1 year using the app
Smile.io replied May 3, 2022

It was a pleasure chatting with you today and I am so glad we could help you out quickly. Thanks for taking the time to leave a review! -Nicole

August 5, 2020

Easy to setup and clear explanation for referral program.
I wish there's a translation function so that I could localise for my shop.

口罩蒙面俠
Hong Kong SAR
Over 1 year using the app
Smile.io replied August 14, 2020

Thank you so much for your review and feedback! We're working on a translation feature currently and we'll let you know when this is available! :)

March 25, 2022

Creating a loyalty program that could easily be set up and beneficial for our customers was key. We have a large audience and wanted to make sure that integrating Smile would be a smooth transition. I had lots, I mean a TON of questions. Although I didn't have a direct contact, I consistently heard back from Larry, who was always extremely through, patient, and made sure my questions were answered. We had a few delays in launching the program and Joshua quickly jumped in to help with more questions. We launched the program with over 150,000 customers almost seamlessly, the only concerns/problems were due to user error, but were really easy to walk the customer through. I would recommend Smile.io for your rewards and loyalty program.

Beau Ties of Vermont
United States
Over 1 year using the app
Smile.io replied March 25, 2022

Thank you so much for taking the time to write this kind review! We really appreciate it. We're also so happy to hear that you had great experiences with Larry and Joshua and we're always here if you have more questions! 💛

May 10, 2016

Can not wait to start this reward program :)

Naturally Thriving
Australia
Over 1 year using the app
August 10, 2016

Easy to install and looks straight foward for customers!

Mirrorimagestyle
United Kingdom
Over 1 year using the app
October 8, 2015

I love Sweet Tooth! It has given our patients a way to earn loyalty points, track them, and redeem them super easily. It also offers report features and some perspectives. Any concerns I have are answered super fast and friendly from their customer service reps. Love it love it love it! :)

Green Shield
United States
Over 1 year using the app
August 4, 2016

So far so good. 5 minute simple easy setup and install. Code looks clean and not intrusive.

Madden Coin Trader 2
United Kingdom
Over 1 year using the app