Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reviews (6,677)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing customer retention and boosting order values through its rewarding points system. It features a user-friendly interface with customizable loyalty and referral programs. The app integrates well with Shopify and is noted for its reliability. Customer support is highlighted for its responsiveness and helpfulness in optimizing loyalty programs, making it a valuable tool for improving customer loyalty and business growth.

Edited September 12, 2022

I am new still exploring hope it helps my ecommerce business. It is simple to install and the helpdesk is very helpful
The help centre is very helpful

BEAUT.
Singapore
Almost 2 years using the app
Smile.io replied September 9, 2022

Thanks for taking the time to leave a review! We really appreciate your kind words :)

May 20, 2016

Just added! Can't wait to see how well it does.

Kellyskloset3
United States
Almost 2 years using the app
February 8, 2018

Great app, looking forward to having it in action on our site for longer

Nowhere Dublin
Ireland
Almost 2 years using the app
October 24, 2019

I very much appreciate that it is free and that you get a lot in the free program. At first glance, it seems that you only pay for the logos if you want to add some.

CNZ IMPORTS
Canada
Almost 2 years using the app
Smile.io replied October 25, 2019

Hey! Thanks so much for the positive review! We're so glad you're loving the app 💖

September 27, 2023

We love using Smile for our loyalty program!

We worked with Hannah to come up with the best solution for our business and she was wonderful. Love the app and the people!

Evertone Skin
United States
Over 1 year using the app
Smile.io replied September 29, 2023

Thank you so much for your kind review we really appreciate it. 🙏 We think Hannah is pretty great as well :)

Please let us know if there is anything else we can do to help.

March 5, 2017

Seamless and easy. Very excited to see how my customers respond

Woodenley Shop
United States
Over 1 year using the app
July 22, 2022

Great Customer Service & Quick responses when troubleshooting issues. So far so good with Smile loyalty points.

Anna's Garden, Home & Wellness
Canada
Over 1 year using the app
Smile.io replied July 22, 2022

Thanks for leaving us a review! You were a joy to chat with, I appreciate you! Best of luck with everything my friend! ☘️

Cheers,
Joshua - Smile Team 🧙‍♂️

October 18, 2016

So happy you all created this!

Moon Baby
United States
Over 1 year using the app
January 26, 2017

Well today was my first interaction with Sweet Tooth customer service and i must say it was 100% to my satisfaction. Abby was her name and she helped me out in every way possible. She had so much patience with me as im new to the program and was having a hard time uploading my files. She spent over an hour with my on chat and got what i needed done in the end. Abby went above and beyond to help me and i appreciate her and her efforts. I highly recommend their APP as well, works exceptionally great!! Thanks again Abby!

Stinkyphobia
Canada
Over 1 year using the app
November 3, 2017

We couldn't ask for more from a Rewards Program, tbh. They've thought of everything: VIP plans, Referral rewards, Behavior rewards...not to mention all notifications and layouts are fully customizeable. They also have an incredible support team. We love the app, and our customers love the rewards--a win win! Also want to give a special shout out to Katrina, our rep, who is thorough, patient, and extremely knowledgeable!

Shopncla
United States
Over 1 year using the app