Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reviews (6,529)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective loyalty and rewards system that boosts customer retention and engagement. They find it easy to set up and use, with features like customizable rewards and loyalty landing pages enhancing the shopping experience. The free version offers significant value with ample customization options. Customer support is praised for being responsive and attentive, often with specific staff members commended, highlighting the personalized service provided.

April 25, 2023

Has really helped improve the loyalty of our customer base and ensure they are transacting with us on a more frequent basis. The customer service is top notch also!

Just Golf Stuff
Canada
Over 1 year using the app
Smile.io replied April 25, 2023

Thank you for taking the time to leave a review it was a pleasure assisting you today ❤️ - Jade & The Smile Team <3

April 5, 2022

Customer service is very helpful. They are always available and have great tips on how to improve performance!

Sif Jakobs Jewellery
Denmark
Over 1 year using the app
Smile.io replied April 5, 2022

Thank you SO much for your lovely review 💖
Please don't hesitate to reach out to us whenever if we can help with anything at all!

January 26, 2023

Very prompt replies to questions and problems. My customers really enjoy the reward program and it is very easy to manage with Smile.

The Station Dancewear & Studio Rental
United States
Over 1 year using the app
Smile.io replied January 26, 2023

Thank you so much for your lovely review 💖

We're so happy to hear that your customers enjoyed the Rewards program

and so excited to see your store continue to grow with Smile! ✨

August 17, 2023

David was exceptionally helpful when I was choosing which loyalty app to go with.
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CoffeePods.Co
United Kingdom
Over 1 year using the app
Smile.io replied August 18, 2023

Thanks so much for taking the time to leave this review! We also think David is pretty exceptional 😊

Please do not hesitate to reach out again if you have more questions!

- Smile Team✨

March 16, 2016

So far, so good. I haven't gotten to the point where someone gets a discount yet but it appears to be very easy to use and join.

Istemp 54
United States
Over 1 year using the app
April 15, 2021

great app, helpful. Wish it was a bit cheaper though being a small business. Highly recommend for others

Five One Nine Clothing Co.
Canada
Over 1 year using the app
Smile.io replied April 16, 2021

Thanks so much for the honest review! We appreciate the feedback on pricing and definitely want to make Smile as affordable as possible for small businesses. I've added your name to our list, so if we come up with new plan options in the future, you'll be among the first to know 😊

November 12, 2016

Totally love this app for my store. One of the best. Really improves the quality of your store

Swanye
India
Over 1 year using the app
September 2, 2015

Great app, and would recommend it to anybody who wants to get greater customer interaction with their site. Our customer base has grown greatly since we started using Sweet Tooth, and people seem to be really pleased with the option of having a loyalty program that they can use to help improve their shopping experience.

Ellis Fibre
New Zealand
Over 1 year using the app
June 14, 2016

Loving this app its a great way to attract new and old customer to my site i will recommend this to everyone trying to build their business

Che By 826
United States
Over 1 year using the app
August 17, 2018

love this app and so do my customers! it makes ur site not look like its a shopify store [if u kno what i mean] ask for maggie for any customer service, shes the best! brett is helpful, too

Vivamacity
United States
Over 1 year using the app