Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reviews (6,529)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective loyalty and rewards system that boosts customer retention and engagement. They find it easy to set up and use, with features like customizable rewards and loyalty landing pages enhancing the shopping experience. The free version offers significant value with ample customization options. Customer support is praised for being responsive and attentive, often with specific staff members commended, highlighting the personalized service provided.

August 17, 2023

David was exceptionally helpful when I was choosing which loyalty app to go with.
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CoffeePods.Co
United Kingdom
Over 1 year using the app
Smile.io replied August 18, 2023

Thanks so much for taking the time to leave this review! We also think David is pretty exceptional 😊

Please do not hesitate to reach out again if you have more questions!

- Smile Team✨

March 16, 2016

So far, so good. I haven't gotten to the point where someone gets a discount yet but it appears to be very easy to use and join.

Istemp 54
United States
Over 1 year using the app
April 15, 2021

great app, helpful. Wish it was a bit cheaper though being a small business. Highly recommend for others

Five One Nine Clothing Co.
Canada
Over 1 year using the app
Smile.io replied April 16, 2021

Thanks so much for the honest review! We appreciate the feedback on pricing and definitely want to make Smile as affordable as possible for small businesses. I've added your name to our list, so if we come up with new plan options in the future, you'll be among the first to know 😊

November 12, 2016

Totally love this app for my store. One of the best. Really improves the quality of your store

Swanye
India
Over 1 year using the app
September 2, 2015

Great app, and would recommend it to anybody who wants to get greater customer interaction with their site. Our customer base has grown greatly since we started using Sweet Tooth, and people seem to be really pleased with the option of having a loyalty program that they can use to help improve their shopping experience.

Ellis Fibre
New Zealand
Over 1 year using the app
June 14, 2016

Loving this app its a great way to attract new and old customer to my site i will recommend this to everyone trying to build their business

Che By 826
United States
Over 1 year using the app
August 17, 2018

love this app and so do my customers! it makes ur site not look like its a shopify store [if u kno what i mean] ask for maggie for any customer service, shes the best! brett is helpful, too

Vivamacity
United States
Over 1 year using the app
December 18, 2021

The customer service is really nice, kindful and 24/7. They answer me very fast. Thank you so much!!!

Olfabrand · El Arte del Aroma
Colombia
Over 1 year using the app
Smile.io replied December 21, 2021

That is so kind💖, thank you so much for leaving a review, We are always here if you need us.

October 11, 2016

Great app!! Very easy to set up and apply discount codes

Ema Ramps
United States
Over 1 year using the app
June 12, 2022

Early days but I am so very impressed with the app, and the response from customer service when I had a few queries. Thank you!

Good Wash Day
United Kingdom
Over 1 year using the app
Smile.io replied June 12, 2022

It was a pleasure chatting with you today! I am so glad that you are enjoying Smile so far! Thank you so much for taking the time to leave a review, we really appreciate it :) Nicole