Smile Loyalty Referral Program

Smile Loyalty Referral Program

Reviews (6,695)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise this app for boosting customer retention and engagement through its rewards and loyalty programs. They appreciate its user-friendly interface and customizable features that support diverse business needs. The support team is frequently commended for their quick, professional assistance, enhancing merchant satisfaction. Merchants note a significant increase in customer loyalty and average order values, recommending the app for its comprehensive features and exceptional support.

February 8, 2018

Great app, looking forward to having it in action on our site for longer

Nowhere Dublin
Ireland
Almost 2 years using the app
October 24, 2019

I very much appreciate that it is free and that you get a lot in the free program. At first glance, it seems that you only pay for the logos if you want to add some.

CNZ IMPORTS
Canada
Almost 2 years using the app
Smile.io replied October 25, 2019

Hey! Thanks so much for the positive review! We're so glad you're loving the app 💖

September 27, 2023

We love using Smile for our loyalty program!

We worked with Hannah to come up with the best solution for our business and she was wonderful. Love the app and the people!

Evertone Skin
United States
Over 1 year using the app
Smile.io replied September 29, 2023

Thank you so much for your kind review we really appreciate it. 🙏 We think Hannah is pretty great as well :)

Please let us know if there is anything else we can do to help.

March 5, 2017

Seamless and easy. Very excited to see how my customers respond

Woodenley Shop
United States
Over 1 year using the app
July 22, 2022

Great Customer Service & Quick responses when troubleshooting issues. So far so good with Smile loyalty points.

Anna's Garden, Home & Wellness
Canada
Over 1 year using the app
Smile.io replied July 22, 2022

Thanks for leaving us a review! You were a joy to chat with, I appreciate you! Best of luck with everything my friend! ☘️

Cheers,
Joshua - Smile Team 🧙‍♂️

October 18, 2016

So happy you all created this!

Moon Baby
United States
Over 1 year using the app
January 26, 2017

Well today was my first interaction with Sweet Tooth customer service and i must say it was 100% to my satisfaction. Abby was her name and she helped me out in every way possible. She had so much patience with me as im new to the program and was having a hard time uploading my files. She spent over an hour with my on chat and got what i needed done in the end. Abby went above and beyond to help me and i appreciate her and her efforts. I highly recommend their APP as well, works exceptionally great!! Thanks again Abby!

Stinkyphobia
Canada
Over 1 year using the app
November 3, 2017

We couldn't ask for more from a Rewards Program, tbh. They've thought of everything: VIP plans, Referral rewards, Behavior rewards...not to mention all notifications and layouts are fully customizeable. They also have an incredible support team. We love the app, and our customers love the rewards--a win win! Also want to give a special shout out to Katrina, our rep, who is thorough, patient, and extremely knowledgeable!

Shopncla
United States
Over 1 year using the app
Edited September 28, 2016

I'm very happy with the way it performs for my customers and us.

Brilliantk9
United States
Over 1 year using the app
October 12, 2021

Fantastic app, customers are already signing up and earning their rewards. Great customer support, prompt replies when we had queries.

Off Your Leash
United Kingdom
Over 1 year using the app
Smile.io replied October 13, 2021

We're so happy to hear that 🥰
Thanks so much for leaving us this lovely review!