Smile: Loyalty & Rewards
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (6,529)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its effective loyalty and rewards system that boosts customer retention and engagement. They find it easy to set up and use, with features like customizable rewards and loyalty landing pages enhancing the shopping experience. The free version offers significant value with ample customization options. Customer support is praised for being responsive and attentive, often with specific staff members commended, highlighting the personalized service provided.
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The customer service is really nice, kindful and 24/7. They answer me very fast. Thank you so much!!!
That is so kind💖, thank you so much for leaving a review, We are always here if you need us.
Great app!! Very easy to set up and apply discount codes
Early days but I am so very impressed with the app, and the response from customer service when I had a few queries. Thank you!
It was a pleasure chatting with you today! I am so glad that you are enjoying Smile so far! Thank you so much for taking the time to leave a review, we really appreciate it :) Nicole
Only just started using this app and so far so good! The points system is easy and customers definitely feel rewarded for their loyalty. We will see if the cost and value weigh up in the end but a good start I would say. Thank you Smile
Thank you so much for your review and your feedback! This is truly valuable to us 🙏
Great app and it works like a charm! Would definitely recommend!
AMAZING APP! IT IS VERY EASY TO USE AND SET UP. I'M GLAD I FOUND THIS APP. I TOTALLY RECOMMEND THIS.
Thank you so much for the five-star rating! We're so glad you found Smile too! 😄
Amazing support and service even if I currently have the free plan. I definitely recommand this app for loyalty and rewards program.
Hey! Thank you for the great review. We’re so happy that you are loving it 🤩 Come back and chat with us soon. Cheers! 🥂
Great integrations and super easy to use as well! Already had incredible support with setting things up as well!
Thanks for the awesome review! 😊We'll let our customer support team know that you had a good experience. We're all in this together, trying to making something awesome happen ✨
I love the app, it's just the entry level price is too expensive for small businesses. They need to drop the starter price. I would have moved from Free to Starter over a year ago if they had a promotion or something. Currently keeping an eye out for cheaper paid options or seeing if they address the price issue.
EDIT: Smile have addressed my issues. I am very happy with the dedication they showed in coming up with a great solution for my business.
Thank you so much for taking the time to leave us feedback. We are always looking for ways to improve and glad we could provide a solution. We have sent an email with additional information to see if we can help further.
Best,
Karen
Great app! Easy to use and setup is fast. Highly recommend!!