Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reviews (6,529)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective loyalty and rewards system that boosts customer retention and engagement. They find it easy to set up and use, with features like customizable rewards and loyalty landing pages enhancing the shopping experience. The free version offers significant value with ample customization options. Customer support is praised for being responsive and attentive, often with specific staff members commended, highlighting the personalized service provided.

July 26, 2022

The Smile.io team was super patient and willing to help every step of the way. Great customer service!

LoveSeen
United States
Over 1 year using the app
Smile.io replied July 26, 2022

Thanks so much for taking the time to leave a review! I am so glad that we were able to help you set up your program. Don't hesitate to reach out if you ever need anything else 💛 Nicole

Edited January 9, 2024

Very friendly and helpful. Online chat is always nice and quick. It's refreshing to actually have assistance and support :)

My PVC
Australia
Over 1 year using the app
Smile.io replied March 10, 2023

Thanks so much for taking the time to leave this kind review — we really appreciate it! 😊

Smile Team ✨

March 25, 2016

The process to instal and start running couldn't have been easier! I love it

My Royal Clsoset
United States
Over 1 year using the app
October 17, 2023

Fantastic service ..thank you jade and Smile!

Earth and Elements Jewellery
United Kingdom
Over 1 year using the app
Smile.io replied October 18, 2023

We are so glad you had a great experience with Jade and our support team.

Please reach out if we can help with anything else.

Cheers

David

February 22, 2017

Amazing app!! Must have for online stores!!

Elegentfemme
Australia
Over 1 year using the app
Edited January 3, 2017

The ability to easily change the look of your program is an asset. I love how easy the entire program is to setup and manage. They also have a ton of free ebooks and blog posts to help educate you on loyalty strategy!

Spearhead Life Supply
Canada
Over 1 year using the app
February 1, 2018

Had an issue with the way my employee set up our points system. Fiona was able to help me out through a quick and convenient online chat to get our points system set up correctly! Also, our customers have loved the chance to earn rewards points, it's not a thing you typically get in our industry.

Gallant Bullets
United States
Over 1 year using the app
March 4, 2016

so far so good... easy to set up and so professional in all aspects

Rosesteacupstest
United States
Over 1 year using the app
April 25, 2023

Great app for loyalty rewards for customers, lots of customization options, easy to use and excellent customer service.

SERIOUS GRIT
United States
Over 1 year using the app
Smile.io replied April 25, 2023

Thank you for taking the time to leave a review it was a pleasure assisting you today ❤️ - Jade & The Smile Team <3

July 26, 2018

So far so good. Have been using the app for about 3 months now, seems to be working well. Quite a few people have signed up and even one coupon was sent out (and redeemed almost immediately!). Easy to set up and appears to be easy for customers to use. Would definitely recommend for anyone using shopify that wants an easy way to encourage accounts, reviews and social shares...and reward loyal customers.

Resq Organics Pets
United States
Over 1 year using the app