Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reviews (6,529)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective loyalty and rewards system that boosts customer retention and engagement. They find it easy to set up and use, with features like customizable rewards and loyalty landing pages enhancing the shopping experience. The free version offers significant value with ample customization options. Customer support is praised for being responsive and attentive, often with specific staff members commended, highlighting the personalized service provided.

October 17, 2023

Fantastic service ..thank you jade and Smile!

Earth and Elements Jewellery
United Kingdom
Over 1 year using the app
Smile.io replied October 18, 2023

We are so glad you had a great experience with Jade and our support team.

Please reach out if we can help with anything else.

Cheers

David

February 22, 2017

Amazing app!! Must have for online stores!!

Elegentfemme
Australia
Over 1 year using the app
February 1, 2018

Had an issue with the way my employee set up our points system. Fiona was able to help me out through a quick and convenient online chat to get our points system set up correctly! Also, our customers have loved the chance to earn rewards points, it's not a thing you typically get in our industry.

Gallant Bullets
United States
Over 1 year using the app
Edited January 3, 2017

The ability to easily change the look of your program is an asset. I love how easy the entire program is to setup and manage. They also have a ton of free ebooks and blog posts to help educate you on loyalty strategy!

Spearhead Life Supply
Canada
Over 1 year using the app
March 4, 2016

so far so good... easy to set up and so professional in all aspects

Rosesteacupstest
United States
Over 1 year using the app
April 25, 2023

Great app for loyalty rewards for customers, lots of customization options, easy to use and excellent customer service.

SERIOUS GRIT
United States
Over 1 year using the app
Smile.io replied April 25, 2023

Thank you for taking the time to leave a review it was a pleasure assisting you today ❤️ - Jade & The Smile Team <3

July 26, 2018

So far so good. Have been using the app for about 3 months now, seems to be working well. Quite a few people have signed up and even one coupon was sent out (and redeemed almost immediately!). Easy to set up and appears to be easy for customers to use. Would definitely recommend for anyone using shopify that wants an easy way to encourage accounts, reviews and social shares...and reward loyal customers.

Resq Organics Pets
United States
Over 1 year using the app
February 7, 2022

I am just learning to use it after watching the demo. The demo is good and the rep I have been communicating with is helpful. I think my customers will love this once I explain how it works.

Spellbound Jewelz
United States
Over 1 year using the app
Smile.io replied February 8, 2022

Thank you so much for your review 🤩
Please don't hesitate to reach out to support if there's anything else that we can help with to make your experience great!

Edited February 21, 2016

Sweet Tooth has really helped me keep up with rewarding my customers. With the NEW free features, I am really LOVING the app. We are a small business so paying for a service is really not in our budget now. Sweet Tooth gives us that professional extra touch with ease!

Never Forgotten Designs
United States
Over 1 year using the app
February 25, 2019

I've recently launched my business and have done A LOT of research on the different rewards programs available. I'm loving the Smile app and all of the features that it has to offer. The Customer Service has been outstanding; I've received speedy responses and the issues that I've had were resolved extremely quickly. I also really like that they offer an educational component which has helped me to set the program up to integrate on my Shopify site and will help with growing my business. Thanks for making me Smile!

Mosaic Coffee Lab & Roastery
United States
Over 1 year using the app
Smile.io replied March 26, 2019

Thank you for the kind words and the five-star review! We're happy to have made you smile and hope to continue doing so! :)