Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reviews (6,529)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective loyalty and rewards system that boosts customer retention and engagement. They find it easy to set up and use, with features like customizable rewards and loyalty landing pages enhancing the shopping experience. The free version offers significant value with ample customization options. Customer support is praised for being responsive and attentive, often with specific staff members commended, highlighting the personalized service provided.

February 7, 2022

I am just learning to use it after watching the demo. The demo is good and the rep I have been communicating with is helpful. I think my customers will love this once I explain how it works.

Spellbound Jewelz
United States
Over 1 year using the app
Smile.io replied February 8, 2022

Thank you so much for your review 🤩
Please don't hesitate to reach out to support if there's anything else that we can help with to make your experience great!

Edited February 21, 2016

Sweet Tooth has really helped me keep up with rewarding my customers. With the NEW free features, I am really LOVING the app. We are a small business so paying for a service is really not in our budget now. Sweet Tooth gives us that professional extra touch with ease!

Never Forgotten Designs
United States
Over 1 year using the app
February 25, 2019

I've recently launched my business and have done A LOT of research on the different rewards programs available. I'm loving the Smile app and all of the features that it has to offer. The Customer Service has been outstanding; I've received speedy responses and the issues that I've had were resolved extremely quickly. I also really like that they offer an educational component which has helped me to set the program up to integrate on my Shopify site and will help with growing my business. Thanks for making me Smile!

Mosaic Coffee Lab & Roastery
United States
Over 1 year using the app
Smile.io replied March 26, 2019

Thank you for the kind words and the five-star review! We're happy to have made you smile and hope to continue doing so! :)

December 16, 2016

Easy to use cant wait to see how my customers love it

Mystic Wytch
United States
Over 1 year using the app
October 7, 2016

Great concept. Cant wait to make my site live.

Prints279
United Kingdom
Over 1 year using the app
April 15, 2021

We've been using it for only a few days, but so far uptake by customers has been great. Support for any questions etc is A+.

Smile Box
New Zealand
Over 1 year using the app
Smile.io replied April 16, 2021

Thanks for the 5-star review 🤩We're stoked to get an A+ for our support, and we hope the uptake by customers continues to be stellar 💫

August 12, 2016

easy to use and deploy and even the staff are loving building up the points great programme and support

Her Freedom
Australia
Over 1 year using the app
October 21, 2021

This is a great opportunity to gain loyalty from your customers. I am so happy with how many members signed up so quickly and keep coming back to grow their points.

Cooggies
United States
Over 1 year using the app
Smile.io replied October 22, 2021

We're so happy to hear that your customers are signing up and loving the points!! Thank you so much for taking the time to leave us a review 💖

November 18, 2021

Awesome! Good customer service too! Awesome! Good customer service too! Awesome! Good customer service too! Awesome! Good customer service too! Awesome! Good customer service too! Awesome! Good customer service too! Awesome! Good customer service too!

Kevia Style, LLC
United States
Over 1 year using the app
Smile.io replied November 19, 2021

Thank you so much for your lovely review 🥺

July 22, 2016

we are using this on www.freshfitfood.com.au and its working great

Fresh Fit Food
Australia
Over 1 year using the app