Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reviews (6,698)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise this app for boosting customer retention and engagement through its rewards and loyalty programs. They appreciate its user-friendly interface and customizable features that support diverse business needs. The support team is frequently commended for their quick, professional assistance, enhancing merchant satisfaction. Merchants note a significant increase in customer loyalty and average order values, recommending the app for its comprehensive features and exceptional support.

August 22, 2022

Smile does a phenomenal job of making it seemless to award customers points/rewards for tasks, using integrations such as Jude.me allows for points to be awarded for reviews, which is exactly what we use the platform for. Big shout of to the wizard himself that is Joshua, what a great guy and brilliant customer service, he deserves a wand upgrade (pay rise) if it was up to me! Cheers Joshua, you took a boring ole' question and turned it into a fun response. Keep up the good work, keep doing you and don't stop! Godspeed brother

Jarmabox
United Kingdom
Over 1 year using the app
Smile.io replied August 22, 2022

Thanks so much for this magical review! ✨ It was a pleasure chatting, so stoked to hear such great feedback! Keep casting those spells and growing that rewards program my friend! 🌱>>🌳

Cheers,
Joshua - Smile Team 🧙‍♂️

June 16, 2016

Great customer service. Elli made it very easy to import my active account from another platform when we migrated to Shopify. Highly recommend!

Hussystore
United States
Over 1 year using the app
Edited February 21, 2020

This has been a real boost to our tea company since we started using this last year. We have seen an increase in loyalty from our customers and we have a very good sign up and usage rate for our rewards. Make sure you set the rewards at a level that doesn't leave you out of pocket though. We spent a lot of time researching and setting a level that both we and our customers are happy with.

Rosie Lea Tea
United Kingdom
Over 1 year using the app
Smile.io replied February 21, 2020

Thanks so much for the five-star review! 😊

March 29, 2022

Both Joshua and Joana are top and have provided great service. I am still in the early stages but hope we can grow it so we can use their other paid services to get the full experience?

NAYA
United Kingdom
Over 1 year using the app
Smile.io replied March 30, 2022

Thank you so much for the review! We really appreciate it! 😄

October 28, 2022

Customers love being rewarded for their loyalty! Very easy to use and will integrate with other apps on Shopify!

Sprinkled Sweet Bakery
United States
Over 1 year using the app
Smile.io replied October 29, 2022

We are so glad that your customers are loving your loyalty program with Smile! Thanks so much for taking the time to leave this review—we really appreciate it 💖

April 28, 2023

They were so helpful and timely when I had questions. It made it so much easier and the app is super easy to use.

Ann+Olive Co
United States
Over 1 year using the app
Smile.io replied April 28, 2023

Thank you for taking the time to leave a review, we are happy Smile has been easy to get set up, it was a pleasure assisting today ❤️ - Jade & The Smile Team <3

April 9, 2021

Love it! Simple to set up and very appealing on the website. My customers love that they can get reward points and referral points.

Bohème Home + Body
United States
Over 1 year using the app
Smile.io replied April 9, 2021

Thank you so much for spreading the love with a 5-star rating! It is so appreciated! We're so glad to hear your customers are loving the rewards and referral programs! 😎

September 18, 2016

Great app. Easy to setup and use!

Boobies123
United Kingdom
Over 1 year using the app
November 12, 2016

Why did I get this sooner!!?? Thank you!!

Bark Fifth Ave
United States
Over 1 year using the app
March 25, 2016

Great Apps very usefull and really used by customers. not easy to setup at the beginning but really great in result.
looks the result:
https://www.bestdealfishing.com/

Best Deal Fishing
Canada
Over 1 year using the app