Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reviews (6,681)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing customer retention and boosting order values through its rewarding points system. It features a user-friendly interface with customizable loyalty and referral programs. The app integrates well with Shopify and is noted for its reliability. Customer support is highlighted for its responsiveness and helpfulness in optimizing loyalty programs, making it a valuable tool for improving customer loyalty and business growth.

February 25, 2017

Really easy to use and the free version is pretty good

Tea World Arizona
United States
Over 1 year using the app
July 8, 2021

Highly Recommend Smile Rewards & Loyalty app. It is straight forward to use and the support team are amazing!

White Fox & Co
New Zealand
Over 1 year using the app
Smile.io replied July 9, 2021

Melissa! 🙏Thank you for your feedback about your experience with Smile. Your review means a lot to us and helps spread the word about our business to other customers like you!

June 22, 2016

This app is great! can't wait to see it in full use :)

Eyecandy Clothing
Australia
Over 1 year using the app
January 30, 2023

Great app, features and support. Very friendly to use and dynamic. I will use this app for my sports club

Constantinides E-Shop
Cyprus
Over 1 year using the app
Smile.io replied January 30, 2023

Thanks so much for taking the time to leave a review. It means a lot. We are so glad that you are enjoying Smile's features! Don't hesitate to reach out if there is anything else we can help you with :)

June 29, 2021

I just signed installed and this app really does the most in terms of capturing customers. I love it

Acebottega
United States
Over 1 year using the app
Smile.io replied July 3, 2021

Thank you so much for taking the time to write this review 🤩

May 20, 2016

I've tried couple of rewards program apps and Sweet Tooth is hands down the best! It's got everything I wanted. Just hoping developers will some day include a feature where visitors can signup for mailing list to receive 10% or 20% discount.

Vlyvly Co
United States
Over 1 year using the app
November 20, 2017

Amazing customer service combined with an absolutely awesome product. These guys know how to do it!

Elevated Faith
United States
Over 1 year using the app
May 3, 2022

I used this app to help me with my rewards program. I really like how the customer support is attentive and fast. Thanks for the help and support!

Dane Fashion
Canada
Over 1 year using the app
Smile.io replied May 3, 2022

It was a pleasure chatting with you today and I am so glad we could help you out quickly. Thanks for taking the time to leave a review! -Nicole

August 5, 2020

Easy to setup and clear explanation for referral program.
I wish there's a translation function so that I could localise for my shop.

口罩蒙面俠
Hong Kong SAR
Over 1 year using the app
Smile.io replied August 14, 2020

Thank you so much for your review and feedback! We're working on a translation feature currently and we'll let you know when this is available! :)

March 25, 2022

Creating a loyalty program that could easily be set up and beneficial for our customers was key. We have a large audience and wanted to make sure that integrating Smile would be a smooth transition. I had lots, I mean a TON of questions. Although I didn't have a direct contact, I consistently heard back from Larry, who was always extremely through, patient, and made sure my questions were answered. We had a few delays in launching the program and Joshua quickly jumped in to help with more questions. We launched the program with over 150,000 customers almost seamlessly, the only concerns/problems were due to user error, but were really easy to walk the customer through. I would recommend Smile.io for your rewards and loyalty program.

Beau Ties of Vermont
United States
Over 1 year using the app
Smile.io replied March 25, 2022

Thank you so much for taking the time to write this kind review! We really appreciate it. We're also so happy to hear that you had great experiences with Larry and Joshua and we're always here if you have more questions! 💛