Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reviews (6,529)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective loyalty and rewards system that boosts customer retention and engagement. They find it easy to set up and use, with features like customizable rewards and loyalty landing pages enhancing the shopping experience. The free version offers significant value with ample customization options. Customer support is praised for being responsive and attentive, often with specific staff members commended, highlighting the personalized service provided.

February 9, 2018

Very impressed with this app. It's nice and easy to use and it's a great way to reward your customers. Honestly though, I'm more impressed with the service I've received from their customer service team. We've had a couple of issues over the past week and Maggie (AKA Genie :D) has worked her magic and gone well above and beyond what I needed help with, and has actually taught me a couple of things along the way. It's been greatly appreciated and always a pleasure speaking with someone so polite and knowledgeable, it just makes the whole experience that much better. Thank you again, Maggie, and Smile.io. Very happy user here!

Super Fat Laces And Socks
United Kingdom
Over 1 year using the app
November 6, 2015

Seamless sync up process. Easy import and export. Great way to keep customers engaged.

Mt 2
United States
Over 1 year using the app
January 28, 2017

Love this App, keeps my customers coming back to earn more points as they shop or interact with my store.

Carlos Robles
The Most Popular Flower Lapel Pins and Fashion Accessories
www.lovelylapels.com

Lovely Lapels
United States
Over 1 year using the app
November 25, 2022

Great app, great value and the service support is excellent! Jade helped me out with an issue and it was easily resolved and very friendly.

HobbyCave
Denmark
Over 1 year using the app
Smile.io replied November 25, 2022

Thanks for leaving a review! It was lovely chatting to you today :) <3 - Jade

October 9, 2021

this app is helping me get customers to come back to buy again. Im happy with how easy it is to set up.

Whipped movement
United Kingdom
Over 1 year using the app
Smile.io replied October 11, 2021

Thank you so much for taking the time to write this review 🤩

July 13, 2016

Price is right, functionality far exceeds expectations. Never had any issues in the real world using the app. Very satisfied!

Evolution Via Awareness
United States
Over 1 year using the app
February 1, 2023

Its not only about an App's features, but the service the Teams brings when help is needed and Smile's Team checks that box for me. Thank you so Much Lisa, you help me clear my doubts in no time, and super friendly!.

Simply Creations PR HTV & VINYL SHOP
United States
Over 1 year using the app
Smile.io replied February 2, 2023

We agree Lisa is awesome, and will make sure she sees this thoughtful feedback! Thank you for your lovely review 💛

March 21, 2018

Maggie is MOST AWESOME, you don no what your missing. Appreciate all the help!

Protalus Dev 1
United States
Over 1 year using the app
August 7, 2016

Great App... fantastic program for our customers

Virusintl
Australia
Over 1 year using the app
January 25, 2022

The best loyalty app! Good functionality, a lot of integrations, and very professional support. Thank you!

Pharah
United States
Over 1 year using the app
Smile.io replied January 25, 2022

Thanks so much for the kind words! We like to think Smile is the best loyalty app out there, but it is always nice to hear affirmation from our valued merchants 😊