Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reviews (6,529)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective loyalty and rewards system that boosts customer retention and engagement. They find it easy to set up and use, with features like customizable rewards and loyalty landing pages enhancing the shopping experience. The free version offers significant value with ample customization options. Customer support is praised for being responsive and attentive, often with specific staff members commended, highlighting the personalized service provided.

September 13, 2016

This is a simple, straight forward and powerful program, easy to use, looks great and right on the sweet spot, as the name suggests.

City Hunter Alienware Live
Australia
Over 1 year using the app
January 22, 2021

Great app that does everything we need it to. Super helpful support team always on hand to answer any questions.

Gerry's
United Kingdom
Over 1 year using the app
Smile.io replied January 22, 2021

Thank you so much for the kind words and five-star rating! Our Merchant Experience team is so happy to help out. 😄

October 20, 2021

Literally free and I love it omg get it!! I feel like this will allow for more customers to come back!

CALBABESBOUTIQUE
United States
Over 1 year using the app
Smile.io replied October 21, 2021

Thanks so much for taking the time to leave us this review ✨

Edited April 26, 2018

Good service helping me understand the app and deleting old coupon code! Thanks Maggie!

Homeoanimal Com Natural Homeopathic Remedies For Pets
Canada
Over 1 year using the app
April 24, 2023

Great support, very fast and absolutely friendly and competent. Thank you!
Die Probleme wurden zügig und sehr kompetent gelöst. Vielen Dank!

Tierliebhaber
Germany
Over 1 year using the app
Smile.io replied April 24, 2023

Thank you for taking the time to leave a review and share your kind words ❤️ - Jade & The Smile Team <3

December 16, 2021

Love Smile's easy interface and plugin to Klaviyo email integration. Plus prompt support when needed so thank you!

Grin Natural US
United States
Over 1 year using the app
Smile.io replied December 17, 2021

Thanks so much for your lovely review! We're so glad to hear that you had a great experience with our support team 💖 Always happy to help! ⭐️

March 15, 2021

I am reviewing to keep smile free for startups, just setting it up seems like a good app, will update accordingly.

OrderNation
Pakistan
Over 1 year using the app
Smile.io replied March 16, 2021

Thanks so much for the 5-star review! 🌟

Edited October 17, 2023

I have worked with smile for a year and their team is the best! They have successfully helped me every time I have needed it! They try to stay updated to provide better services, applications and support!

BloomsyBox
United States
Over 1 year using the app
Smile.io replied April 14, 2022

Thank you SO much for your lovely review 💖 Please don't hesitate to reach out to us whenever! We're always happy to help! 😄

January 23, 2023

Nicole assisted me today and was a huge help! I appreciate her professionalism and her swift response. I'm looking forward to implementing the information she provided and continuing to serve our customers well. Thank you, Nicole!

HOUSE OF HILT
United States
Over 1 year using the app
Smile.io replied January 24, 2023

Thanks so much for taking the time to leave a review! We really appreciate it. It was great chatting with you. Don't hesitate to reach out if there is anything else we can help you with 💛 Nicole

March 20, 2017

Awesome! So far so good! I haven't had any issues yet.

Amor Black
United States
Over 1 year using the app