Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reviews (6,698)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise this app for boosting customer retention and engagement through its rewards and loyalty programs. They appreciate its user-friendly interface and customizable features that support diverse business needs. The support team is frequently commended for their quick, professional assistance, enhancing merchant satisfaction. Merchants note a significant increase in customer loyalty and average order values, recommending the app for its comprehensive features and exceptional support.

August 10, 2016

Easy to install and looks straight foward for customers!

Mirrorimagestyle
United Kingdom
Over 1 year using the app
Edited October 4, 2018

This application was okay, but when they opened up the inter gratis season it became a great application...now it’s worth the cost

Sullenclothing
United States
Over 1 year using the app
October 8, 2015

I love Sweet Tooth! It has given our patients a way to earn loyalty points, track them, and redeem them super easily. It also offers report features and some perspectives. Any concerns I have are answered super fast and friendly from their customer service reps. Love it love it love it! :)

Green Shield
United States
Over 1 year using the app
August 4, 2016

So far so good. 5 minute simple easy setup and install. Code looks clean and not intrusive.

Madden Coin Trader 2
United Kingdom
Over 1 year using the app
April 25, 2023

Has really helped improve the loyalty of our customer base and ensure they are transacting with us on a more frequent basis. The customer service is top notch also!

Just Golf Stuff
Canada
Over 1 year using the app
Smile.io replied April 25, 2023

Thank you for taking the time to leave a review it was a pleasure assisting you today ❤️ - Jade & The Smile Team <3

April 5, 2022

Customer service is very helpful. They are always available and have great tips on how to improve performance!

Sif Jakobs Jewellery
Denmark
Over 1 year using the app
Smile.io replied April 5, 2022

Thank you SO much for your lovely review 💖
Please don't hesitate to reach out to us whenever if we can help with anything at all!

January 26, 2023

Very prompt replies to questions and problems. My customers really enjoy the reward program and it is very easy to manage with Smile.

The Station Dancewear & Studio Rental
United States
Over 1 year using the app
Smile.io replied January 26, 2023

Thank you so much for your lovely review 💖

We're so happy to hear that your customers enjoyed the Rewards program

and so excited to see your store continue to grow with Smile! ✨

March 16, 2016

So far, so good. I haven't gotten to the point where someone gets a discount yet but it appears to be very easy to use and join.

Istemp 54
United States
Over 1 year using the app
August 17, 2023

David was exceptionally helpful when I was choosing which loyalty app to go with.
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CoffeePods.Co
United Kingdom
Over 1 year using the app
Smile.io replied August 18, 2023

Thanks so much for taking the time to leave this review! We also think David is pretty exceptional 😊

Please do not hesitate to reach out again if you have more questions!

- Smile Team✨

April 15, 2021

great app, helpful. Wish it was a bit cheaper though being a small business. Highly recommend for others

Five One Nine Clothing Co.
Canada
Over 1 year using the app
Smile.io replied April 16, 2021

Thanks so much for the honest review! We appreciate the feedback on pricing and definitely want to make Smile as affordable as possible for small businesses. I've added your name to our list, so if we come up with new plan options in the future, you'll be among the first to know 😊