Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reviews (6,528)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective loyalty and rewards system that boosts customer retention and engagement. They find it easy to set up and use, with features like customizable rewards and loyalty landing pages enhancing the shopping experience. The free version offers significant value with ample customization options. Customer support is praised for being responsive and attentive, often with specific staff members commended, highlighting the personalized service provided.

October 12, 2018

Works well with no glitches. We are very happy with the app and would recommend it to others. Its very easy to use as an admin or customer

FlyStreetLife
United States
Over 1 year using the app
August 29, 2016

A great app. I really like the free plan features, maybe the ability to add the business logo would be great! But apart from that, I think its a great app.

Adept Tek
Australia
Over 1 year using the app
March 24, 2023

Lisa was very helpful and friendly. She was so patient with me and answered everything I needed. Highly recommend adding Smile.io to your Shopify.

NouYouBeauty
United States
Over 1 year using the app
Smile.io replied March 25, 2023

Thank you so much for this lovely review! It was a pleasure chatting with you and I'm so glad to hear you're enjoying Smile 🤩🌈💛

Lisa - Smile Team ✨

March 23, 2023

Great fast assistance by Nicole. She answered all of my questions right away and went above and beyond to help me. Love this app!

WaveBlock™
United States
Over 1 year using the app
Smile.io replied March 24, 2023

Nicole is the best! Thanks so much for taking the time to leave this kind review — we really appreciate it! 😊

Smile Team ✨

March 1, 2017

Love the app and the walk through. Really think this will give me some positive feedback and returning customers

Karenlikesgadgets
United States
Over 1 year using the app
September 20, 2016

What a great app! So many ways to get customers involved and rewarded!!

Grace My Face Minerals
United States
Over 1 year using the app
December 21, 2021

Excellent support team that are very quick to respond! Able to integrate with email marketing platform making it easier to promote its usage / run dedicated campaigns for loyalty points

Nibble&Gnaw
United Kingdom
Over 1 year using the app
Smile.io replied December 21, 2021

Hey, thank you for your review,😍 We love that we can integrate with so many apps and help you customize your program just the way you want.🌟

September 25, 2017

I have been using this app for some time and they have made many improvements. If you ever run into a problem they have a live chat option with a wonderful staff. I recently had some trouble creating a reward and Maggie was a huge help!

Kinetics Cosmetics
United States
Over 1 year using the app
August 30, 2016

Great app easy to set up and use

Wildheart Wellbeing
Australia
Over 1 year using the app
October 2, 2018

I use this app to help us with getting more customers. It works Great. I would highly recommend it to customers.

Bfriended
United States
Over 1 year using the app