Smile: Loyalty & Rewards
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (6,442)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its loyalty and rewards programs, noting significant improvements in customer retention and sales. They appreciate its easy setup and management, customizable features, and the inclusion of loyalty landing pages and points on product pages. The customer support is particularly praised for being responsive and offering valuable guidance on optimizing loyalty programs.
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This was very easy to set up and I don't get overwhelmed with communication.
I am currently using the free version and I think its great! Very simple and easy to use reward system.
Great app to reward customers
Cool app with Helpful customer service
I was easily able to update my imported customer list from a previous loyalty program and I can reward my customers for in store and online purchases.
Still figuring it out. Was easy to setup and seams streamlined with multiple reward functionalities within one app. Sweet that it is currently free!
Initially the app was not getting properly installed, we were getting an error msg. Requested for tech support and received timely help. It was due to Smile's bad server on that day causing the issue. We reinstalled and its working fine. Thanks !
Hey there!
We're so sorry for the trouble, but would you be able to try fully removing the Smile app from your app list in Shopify, and then re-installing it? The issue should be resolved now, and you should be able to install it properly :)
Thank you so much for your patience!
Joana
I would recommend to a friend, for sure. So far, easy experience implementing. Can't give it a 5 yet until I see some results. Thumbs up for sure.
Looks great and awaiting to check its results....
I think offering a $50 then jumping into a $200 (which honestly is the plan you need to really get a benefit from using this app) is a huge jump in price. I wish it was around the $120 range. I also would recommend they offer more social media platforms to share and have customer referrals on. It is a bit outdated when it comes to that. They need to add tiktok, snapchat, etc to their platform. overall the app performs well!
Thanks so much for taking the time to write a review! We really appreciate the feedback on pricing as well as social media platforms that would be helpful to include in our earning actions. I've passed these along to our product team, and I've also sent you an email to see if we could help with some of the additional features you were looking for 😁