Smile: Loyalty Rewards Program
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (6,645)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for enhancing customer retention and increasing order values through customizable loyalty programs, including rewards, referrals, and VIP tiers. They praise its user-friendly interface and reliability. The customer support team is frequently commended for being responsive and providing creative solutions to improve loyalty programs, significantly boosting customer loyalty and satisfaction.
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Hannah was very helpful!. Smile is very convenient in helping me to manage loyalty for my customers. easy to use and the customer support team is very prompt and knowledgable!
Thank you so much for your review! We are so glad to hear you found Smile easy to use, we look forward to watching your loyalty program grow :)
Shelby answered my question quickly and accurately, and followed up to make sure that I understood the instructions
Thank you so much for taking the time to leave this lovely review 🙌 It was great chatting with you today 🤩
Lynn - Smile Team ✨
Shelby chatted with me for over an hour answering all my questions about the referral program - so helpful, patient, and fast.
Thank you so much!
It does not appear to be working for me as yet. I was concerned that it was not working on my shopify, but it is. Thank you Andrea for your help tonight.
Thank you for your review and feedback here. Someone will reach out to discuss this further with you :)
I had a very helpful customer support chat with Lisa today and she got me all straightened out with some start up questions that I had.
Thanks for leaving a review! We agree that Lisa is indeed excellent 💖
Don't hesitate to reach out if you have any questions.
Smile Team ✨
Absolutely a game changer for retention, re-engagement, and increasing average order value! Can not speak highly enough about their customer support - any time we've had a question, the team is knowledgeable and quick to respond. They're also highly creative - helping us think differently about the programs we're running, and how to make them even better!
Thank you very much for taking the time to leave this review! We are so glad that you're enjoying Smile. 😊
Shelby - Smile Team ✨
Lynn was incredibly helpful and very friendly. So much appreciated!
Thanks for leaving a review! We agree that Lynn is indeed awesome 💖
Don't hesitate to reach out if you have any questions.
Smile Team ✨
Just starting with it. Nice app, nice support.
Thank you so much for taking the time to leave this review! We really appreciate it 💖
Smile Team ✨
Quick, professional, helpful and excellent service! I can highly recommend Lynn P from Customer service. I will definitely recommend Smile Loyalty and Rewards to other website owners. Thanks
We are so glad Lynn was able to assist you quickly, hope you enjoy the app :)
Lynn provided really great service, was super helpful and a pleasure to interact with. Very much appreciated. Thank you, Lynn!
Thank you so much for the 5-star rating 💖
If you need any help, please do not hesitate to reach out.
Smile Team ✨