Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reviews (6,443)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its loyalty and rewards programs, noting significant improvements in customer retention and sales. They appreciate its easy setup and management, customizable features, and the inclusion of loyalty landing pages and points on product pages. The customer support is particularly praised for being responsive and offering valuable guidance on optimizing loyalty programs.

Edited July 27, 2024

the customer service very helpful and fast
especially Lynn , she is the best

to brew
Kuwait
Almost 2 years using the app
Smile.io replied June 27, 2024

Thanks so much for taking the time to leave a review!

- Smile Team ✨

June 25, 2024

The support is excellent. I spoke with Lynn and she was extremely helpful. Overall very good app for customer loyalty which will drive more sales on Shopify stores.

Marathon Threads Canada
Canada
About 1 month using the app
Smile.io replied June 27, 2024

Thank you for your review! We are so glad Lynn was able to help you :)

September 26, 2024

Lynn from customer support is very helpful and quick to react.

APTYCA
Italy
7 days using the app
Smile.io replied September 27, 2024

Thank you so much for taking the time to leave this lovely review 🙌 It was great chatting with you today 🤩

Lynn - Smile Team ✨

July 10, 2024

Get app great support really like Smile, it makes me smile when I use it

Type One Style
United Kingdom
2 months using the app
Smile.io replied July 12, 2024

We smiled reading this review! Thank you so much :)

June 5, 2024

Smile's support was quick, thorough, and thoughtful when I had an issue with my widget not showing up correctly.

Humarian
United States
Over 5 years using the app
Smile.io replied June 7, 2024

Thank you so much for taking the time to leave this review! We're so glad to hear that you had a great experience with the Smile support team 🤩

Please don't hesitate to reach out if we can help with anything else.

Cheers!

- Smile Team ✨

August 30, 2024

Super helpful!

Muvuca Agroflorestal
Brazil
5 months using the app
Smile.io replied September 1, 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions.

Smile Team ✨

July 29, 2024

So far very happy with the app and service have been great!

LÖV Flowers
United Kingdom
14 days using the app
Smile.io replied July 31, 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨

August 7, 2024

quick response and very helpful!

Vuoi Jewellery
Australia
6 months using the app
Smile.io replied August 9, 2024

So glad to hear you have a lovely experience speaking with our support staff! Thank you for your review!

July 30, 2024

Easy to setup and customer service was helpful

Apex Sim Racing
United States
30 days using the app
Smile.io replied July 31, 2024

Thank you so much for taking the time to leave this review 💖 I'm so glad you're finding Smile easy to set up — can't wait to watch your loyalty program grow 🤩

Lisa - Smile Team✨

June 21, 2024

Smile has been great for our business! Great customer service too.

DERMALA
United States
Over 2 years using the app
Smile.io replied June 22, 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions. We're always here when you need us!


Smile Team ✨