Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reviews (6,714)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its loyalty and rewards features that boost customer engagement and retention. They appreciate its user-friendly interface, customizable loyalty programs, tiered rewards, and referral systems. The integration with Shopify is seamless, ensuring easy management. Its performance is reliable, and customer support is noted for being responsive and effective in providing assistance and resolving issues quickly.

October 29, 2024

Excellent documentation, easy to set up and customize. Support is responsive and helpful. New features released fairly often. Much more affordable than some of their competitors for more features. Easily integrates with most major marketing and reviews software.

Outdoorplay
United States
6 months using the app
Smile.io replied October 31, 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions.

Smile Team ✨

November 12, 2024

Customer service has been great! The few times we've had questions, Lisa has come to our aid within just a few hours, not only with answers, but also with screen-shots, and even embedded video/GIF that make it very easy to understand! Explanations have been simple and complete, making sure that we fully understand the solution. Thanks for the great customer service! :)

Radiant Research
United States
3 months using the app
November 19, 2024

App is very user friendly, good customer support

From Another
Canada
Over 1 year using the app
Smile.io replied November 21, 2024

Thank you for your lovely review!

December 13, 2024

Great app and customer service whenever I need it.

Wendy Meadows
United States
7 months using the app
Smile.io replied December 15, 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Smile Team ✨

March 3, 2025

Helpful customer service.

Kobi Co.
United States
About 2 years using the app
January 9, 2025

I spoke to Hannah from the Smile.io customer support team and Hannah was such a gem!! She explained everything to me, helped me with my MILLION questions and was able to guide me through the set up process. Thank you Hannah! It was such a pleasure and delight working with you. If I require help again, I sure look forward to connecting again!

Hunter Eighty One
Australia
About 3 hours using the app
Smile.io replied January 10, 2025

Thank you so much for taking the time to leave this lovely review! We are so glad you had a lovely experience with Hannah and we look forward to watching your program thrive.

November 22, 2024

Jade from Smile team was super helpful! Our problem was solved really fast - we like using the app as well.

After5
Netherlands
About 2 months using the app
Smile.io replied November 23, 2024

We are so glad Jade was able to assist you quickly, hope you enjoy the app :)

March 11, 2025

Excited to start this, Jade was really helpful in helping us. Look forward to seeing how it goes

Alyve
United Kingdom
About 2 hours using the app
Smile.io replied March 13, 2025

Thank you for leaving this review! We are thrilled you had great service from Jade.

November 4, 2024

Excellent Loyalty and Rewards app! I had some issues implementing a few of the features and was helped and taken through it step by step. Thanks so much Hannah!

Battle Honours 3D ™
United Kingdom
About 1 year using the app
Smile.io replied November 5, 2024

Thank you for leaving such a lovely review. Glad to get those features up and running! We look forward to watching your loyalty program thrive - Hannah :)

December 8, 2024

Excellent service!

Mr. Tools
United States
About 4 years using the app
Smile.io replied December 10, 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Smile Team ✨