Smile: Loyalty Rewards Program
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (6,925)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting customer engagement through an easy-to-set-up loyalty program. They appreciate the tiered rewards and point systems that encourage repeat business and potentially increase order values. The customization options allow for brand alignment, and the responsive support team enhances the app's reliability. Continuous updates show a commitment to quality, positively impacting customer retention and engagement.
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Jade was super quick and helpfu!
Thank you for taking the time to leave this review! We are glad Jade was able to assist you - we think she's great too!
A winner for customer service alone!
The functionality is all there, whats not to like!
Thank you so much for taking the time to leave this review! We really appreciate it 💖
Don't hesitate to reach out if you have any questions.
Smile Team ✨
Fast and efficient service - what I needed when I was in a pinch regarding dealing with repeat orders and how they should be handled in order for customer to receive their points. The otter fist pump clinched it
Thanks so much for taking the time to rate us 5 stars! 🤩
Joana was really helpful in answering my enquiry.
The app is super simple to use and not overwhelming at all. Thank you for making it easy!
Thanks so much for taking the time to rate us 5 stars! 🤩
I have only just started using the app but so far I have had good feedback (have not announced my rewards program widely altough it is active on my site.) Customer service has been fast and very good so far. Really happy I went with Smile instead of a more expensive app, it has everything I need at this early stage.
Great experience so far, has all the features we needed and at a more competitive price than some other options. Lynn was incredibly helpful with any questions I had during the set up process they seem to always be online!!
Thanks for leaving a review! We agree that Lynn is indeed excellent 💖
Don't hesitate to reach out if you have any questions.
Smile Team ✨
Lynn was great! She helped me !
Thank you for taking the time to leave this review :)
Great customer service, my question was answered within an hour and issue was solved efficiently. My advisor was Lisa.
We are so glad Lisa was able to assist you quickly, hope you enjoy the app :)
Customer service was great. Thank you Hannah!
Thank you for taking the time to leave this review!
I spoke to Hannah from the Smile.io customer support team and Hannah was such a gem!! She explained everything to me, helped me with my MILLION questions and was able to guide me through the set up process. Thank you Hannah! It was such a pleasure and delight working with you. If I require help again, I sure look forward to connecting again!
Thank you so much for taking the time to leave this lovely review! We are so glad you had a lovely experience with Hannah and we look forward to watching your program thrive.