Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reviews (6,470)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective loyalty programs that boost customer retention and increase average order values. It is easy to set up and integrates seamlessly with Shopify, featuring loyalty landing pages and visible points on product pages. The customer support is praised for being responsive and efficient, often resolving issues quickly. However, some merchants express concerns about the pricing for higher tiers. The app is valued for improving customer engagement and driving sales.

August 21, 2024

Great customer service! Quick and detailed help from a great team.

Verve Wine NYC
United States
29 days using the app
Smile.io replied August 23, 2024

We smiled reading this review! Thank you so much :)

May 30, 2024

This app has been great! Had a small issue with the widget not showing on our site due to some other app code blocking it and Cole was able to fix the issue quickly!

The Red Wagon
United States
Over 3 years using the app
Smile.io replied June 1, 2024

Thank you for taking the time to leave a review! I'm glad we could help!

July 14, 2024

Great app, great support when you have issues!

By Lenz
Belgium
Almost 3 years using the app
Smile.io replied July 16, 2024

Thank you for your review! We are happy to hear that you're enjoying the app, reach out if you have any other questions!

June 14, 2024

Onboarding was a bit of a challenge at first but due to the excellent assistance from Angie, Shelby and the rest of the team we are up and running. Looking forward to the results!

Sugar Cookies Lingerie
United States
Almost 2 years using the app
Smile.io replied June 17, 2024

Thank you for leaving a review! It was a pleasure helping you get set up!

Angie - Smile Team✨

August 14, 2024

I really appreciate that the app integrates so well with Klaviyo and Shop for Karma. Very cool.

Freshfield
Canada
2 days using the app
Smile.io replied August 16, 2024

Thank you so much for taking the time to leave this review and rate us 5 stars 💖 It was a pleasure assisting you!

Lisa - Smile Team✨

July 9, 2024

I had an intricate issue and they responded so quick and it was all resolved within a day! Thank you!

Julz Shoes
South Africa
3 months using the app
Smile.io replied July 10, 2024

We are so glad to hear your issue was solved quickly! We hope you continue to enjoy using the app :)

August 2, 2024

Really helpful customer serivce!

Loxx Hair
United States
Almost 2 years using the app
Smile.io replied August 6, 2024

Thank you for the kind words! 💛

June 17, 2024

Lynne quickly answered my query and explained things so easily. Loved the visual aids! Now I can create coupons confidently.

Pitter Patter
United States
About 3 years using the app
Smile.io replied June 22, 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

September 12, 2024

Great app and amazing customer service!

koaaworld
Germany
About 1 month using the app
Smile.io replied September 15, 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions. 


Smile Team ✨

June 21, 2024

The best rewards system ever. It works great with Shopify POS and our online store linking rewards together. Customers also love its ease of use!

SH Supply LLC
United States
3 months using the app
Smile.io replied June 22, 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions. We're always here when you need us!


Smile Team ✨