Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reviews (6,528)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective loyalty and rewards system that boosts customer retention and engagement. They find it easy to set up and use, with features like customizable rewards and loyalty landing pages enhancing the shopping experience. The free version offers significant value with ample customization options. Customer support is praised for being responsive and attentive, often with specific staff members commended, highlighting the personalized service provided.

July 21, 2023

Lisa was fast and helpful! Even helped with simple math...can't stand math! It's difficult to find kind people to help with your online business, but Lisa was really great. Would love to defer to her for her excellent service from here on out, but I know that would be asking a lot.

blue cottage lane
United States
Over 1 year using the app
Smile.io replied July 23, 2023

Thank you so much for taking the time to leave this review & for all your kind words 🤩 It was a pleasure chatting with you and I'm so glad I was able to bust out my sweet math skills for you 😂

Please don't hesitate to reach out if we can help with anything else!

Lisa - Smile Team✨

July 6, 2023

Great customer service! Had an issue with the app and it was solved quickly in a few minutes :) Recommend!

Lyna London
United Kingdom
Over 1 year using the app
Smile.io replied July 6, 2023

Thank you for taking the time to leave your kind review. It was wonderful assisting you today ❤️ - Jade & The Smile Team

December 13, 2021

Christian was super helpful explaining the referral side of the program. Very much appreciated his professionalism and help!

Thryv Organics
United States
Over 1 year using the app
Smile.io replied December 13, 2021

Thank you for the kind words about Christian! I know Christian takes great pride in his professionalism and ability to help merchants like yourself - we will make sure he sees this and gets a well-deserved 'pat on the back' 🤩

Until next time, take care!

Kind Regards,

Brandon - Merchant Experience Manager

October 18, 2016

This was the easiest loyalty app I've used so far. Awesome!

Thesteepifystore
United States
Over 1 year using the app
February 8, 2023

Superb, Wonderful Support from Lisa! This App is amazing. Thank you! ...............................................

SatinBoutique
United States
Over 1 year using the app
Smile.io replied February 9, 2023

Thanks so much for taking the time to leave this kind review — we really appreciate it! 😊

Smile Team ✨

October 4, 2016

My customers love being rewarded for shopping

Primm N Proper Baby
United States
Over 1 year using the app
April 25, 2022

We are just really starting the push to use this app for all it offers! The customer support is amazing! So very friendly and helpful to everyone we have chatted with! Cannot say enough good things about them and Smile!

Jeans Jewels and Jesus Boutique
United States
Over 1 year using the app
Smile.io replied April 25, 2022

Thanks so much for leaving a review, it was a great pleasure chatting with you today :)

April 21, 2017

Fantastic app! I've had great feedback so far from my customers too. Definately recommend.

Featherstone And Bloom
United Kingdom
Over 1 year using the app
Edited June 21, 2017

Easy to set up, very flexible, even with the basic service.

Promoted it with one email blast, tweet, and facebook post and got 50+ people signed up the first day it launched!

Looking forward to building our audience with this tool.

6/21

So far so good, steady increase in participants.

Polara Golf
United States
Over 1 year using the app
January 1, 2017

This is a great app and one of the best options out there!

Goddess C
United States
Over 1 year using the app