Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reviews (6,690)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise this app for boosting customer retention and engagement through its rewards and loyalty programs. They appreciate its user-friendly interface and customizable features that support diverse business needs. The support team is frequently commended for their quick, professional assistance, enhancing merchant satisfaction. Merchants note a significant increase in customer loyalty and average order values, recommending the app for its comprehensive features and exceptional support.

October 27, 2021

Smile.io is an easy app to navigate, and has provided a significant amount of extra benefit for our customers. On top of that, what makes it great is the live support chat. I don't stick with apps for long if the service isn't there, and Smile has been great in that regard.

Croix Valley Foods
United States
Almost 2 years using the app
Smile.io replied October 29, 2021

We're so glad to hear that!! Please don't hesitate to reach out through chat anytime ;)
Thanks so much for taking the time to leave us this lovely review 💖

May 20, 2023

This app is so great and have a very friendly user-interface which separates this app from their competitors. Customer Support is also very good.

DMoose
United States
Almost 2 years using the app
Smile.io replied May 23, 2023

Thank you so much for taking the time to leave us a review. We really appreciate it. We are delighted you find our UI clear and easy to use. This is definitely one of our main goals. Please reach out if we can help with anything.

June 29, 2023

Hannah went above and beyond to help me with questions i had concerning upgrading and integrations. Her suggestions and help will allow us to enhance our UX across our website, mobile and mobile app. Thanks Hanna

RealGreek.com
United States
Almost 2 years using the app
Smile.io replied June 30, 2023

Thank you so much for your kind words! We really appreciate it and look forward to watching your loyalty program thrive with the new features! - Hannah & The Smile Team :)

April 29, 2016

Very good, easy to set up. Wish the tab had more customization options though.

Palmetto Wood Shop Llc
United States
Almost 2 years using the app
July 24, 2016

So far I'm very happy with this app! Had my first two sign ups today. Until using this app I hadn't had anyone create an account!

Peace Love Hippie Vibes
United Kingdom
Almost 2 years using the app
April 18, 2016

I am looking forward to using Sweet Tooth and rewarding my customers!

Masterpiece Used Books And Music
United States
Almost 2 years using the app
April 12, 2016

Clean and easy interface. Smooth setup. Excited to see how this app performs.

Darqmatter Design
United States
Almost 2 years using the app
November 9, 2015

very easy set up. customers are already taking advantage of this

The Velvet Closet
United Kingdom
Almost 2 years using the app
April 10, 2017

Seams like it has the right features to reward your loyal customers still trying to figure it all out

Combat Coffee Tea
United States
Almost 2 years using the app
August 9, 2023

Had a slight problem and was sorted straight away. Jade was really helpful and managed to solve the problem in minutes which would have taken me hours

The Cornish Cheese Co
United Kingdom
Almost 2 years using the app
Smile.io replied August 10, 2023

Thank you for taking the time to leave your kind review ❤️ It was a pleasure assisting you feel free to reach out if you need anymore assistance - Jade & The Smile Team