Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reviews (6,529)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective loyalty and rewards system that boosts customer retention and engagement. They find it easy to set up and use, with features like customizable rewards and loyalty landing pages enhancing the shopping experience. The free version offers significant value with ample customization options. Customer support is praised for being responsive and attentive, often with specific staff members commended, highlighting the personalized service provided.

June 17, 2021

This app is great! The customer service it really helpful as well. I recommend this product to anyone trying to expand their customer base with amazing rewards system.

U.S. Art Supply
United States
Over 1 year using the app
Smile.io replied June 18, 2021

So glad to hear that you're loving the app! Thanks so much for taking the time to leave us this review ✨

January 21, 2021

Super helpful customer service and a great rewards app. I have been testing the features and chatting to the support team all week, and have not even committed to their app yet.. just on this front its been and excellent experience!

Heimstone
France
Over 1 year using the app
Smile.io replied January 21, 2021

Thanks for sharing your kind and generous feedback! I really enjoyed learning more about your store, and helping you get set up using Smile :)

September 6, 2021

Hands down, best referral app. Great customer support. Very flexible and customizable. The integrations are very useful too.

Alaya Naturals
United States
Over 1 year using the app
Smile.io replied September 7, 2021

Thanks for letting us know! We are super happy that you have been able to enjoy the Referral Program as well as the integrations. It's also great to hear that our customer support was able to help you. If you ever need anything from them again, we are always here for you 😁

April 14, 2016

Extremelly easly to set up and install, easy to customize, and fully understandable. Can't possible love it more!

Skingenuity
United States
Over 1 year using the app
July 12, 2023

The features are great and the support is awesome, they make sure that you dont stuck at any point as a end user

Baby Fitaihi
Saudi Arabia
Over 1 year using the app
Smile.io replied July 13, 2023

Thanks so much for leaving a review. We really appreciate it! We are glad you enjoyed our support. Don't hesitate to reach out if we can help you with anything else :)

January 18, 2019

I know $59 to a new small business may seem hefty and alot, BUT I highly recommend this because the instant we launched this on our women's clothing boutique site as well as in-store, we saw immediate results! Our clients love the ease and use of this app, along with how well it integrates with Shopify. I love we can personalize/customize the look of it as well as how user friendly it is for those who may not be savvy with the latest technology how-tos. Give this app a try!

OMONI BOUTIQUE
United States
Over 1 year using the app
August 25, 2018

awesome app, one of our favorites.

Birminghamjewelry
United States
Over 1 year using the app
September 7, 2017

This app is awesome! We started out with the free version, and eventually moved up our plan to the Small Business Plan. We are really happy with is so far and have been seeing an increase in members joining every day. It's a great incentive to give customers to keep on coming back! Highly recommend. Compatible with mailchimp, and really easy to navigate.

Natural Home Brands
United States
Over 1 year using the app
August 19, 2016

Easy to install and set up/tweak as needed. We've noticed an increase in repeat customers. Thanks Sweet Tooth!

The Chef Hat
United States
Over 1 year using the app
May 10, 2021

Really easy to use, simple step by step set up and really quick too.
We used the Smile.io app to add a rewards and referral program to our website.

Hed Hair
United Kingdom
Over 1 year using the app
Smile.io replied May 11, 2021

Thank you so much for your review 💖
We're so happy to hear that the setup process was easy!