Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reviews (6,690)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise this app for boosting customer retention and engagement through its rewards and loyalty programs. They appreciate its user-friendly interface and customizable features that support diverse business needs. The support team is frequently commended for their quick, professional assistance, enhancing merchant satisfaction. Merchants note a significant increase in customer loyalty and average order values, recommending the app for its comprehensive features and exceptional support.

July 18, 2016

We have had a great experience with this app. Customer retention is incredibly important and having something that rewards those customers ensures they keep coming back to www.beardlab.com

Thanks guys!

Beardlab
United Kingdom
Over 1 year using the app
April 14, 2016

Easy to use app and support is outstanding! They are very responsive. We switched from another app due to lack of support. There was one feature that we had in the older app that ST didn't have. We put in a request and their engineering team had functionality ready in less than a week! Special thanks to Bill and Alex for your help. So excited to relaunch our rewards program!

Positively
United States
Over 1 year using the app
December 9, 2019

Great app. Easy to use and customer service is very friendly and responsive. I would recommend Smile to anyone wanting a rewards program for their site.

Daz Fabrics
United States
Over 1 year using the app
Smile.io replied December 9, 2019

Thank you so much for your amazing review! 💖

June 22, 2016

Couldn't be easier. It's practically all already configured.

Properttees
Canada
Over 1 year using the app
June 13, 2017

It is very efficient, stable. Works just fine for us.

Note Professional Cosmetics
United States
Over 1 year using the app
October 19, 2022

The support team is great. I had an issue. They helped me resolve it in less than 24 hours. I am happy with the service.

Ignians Inc.
United States
Over 1 year using the app
Smile.io replied October 20, 2022

We are so glad our team was able to help you out quickly and that you are happy with our service :) It means a lot to us that you took the time to leave a review. If you ever need anything in the future, we are always here to help!

August 29, 2016

A great app. I really like the free plan features, maybe the ability to add the business logo would be great! But apart from that, I think its a great app.

Adept Tek
Australia
Over 1 year using the app
October 12, 2018

Works well with no glitches. We are very happy with the app and would recommend it to others. Its very easy to use as an admin or customer

FlyStreetLife
United States
Over 1 year using the app
March 24, 2023

Lisa was very helpful and friendly. She was so patient with me and answered everything I needed. Highly recommend adding Smile.io to your Shopify.

NouYouBeauty
United States
Over 1 year using the app
Smile.io replied March 25, 2023

Thank you so much for this lovely review! It was a pleasure chatting with you and I'm so glad to hear you're enjoying Smile 🤩🌈💛

Lisa - Smile Team ✨

March 23, 2023

Great fast assistance by Nicole. She answered all of my questions right away and went above and beyond to help me. Love this app!

WaveBlock™
United States
Over 1 year using the app
Smile.io replied March 24, 2023

Nicole is the best! Thanks so much for taking the time to leave this kind review — we really appreciate it! 😊

Smile Team ✨