Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reviews (6,529)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective loyalty and rewards system that boosts customer retention and engagement. They find it easy to set up and use, with features like customizable rewards and loyalty landing pages enhancing the shopping experience. The free version offers significant value with ample customization options. Customer support is praised for being responsive and attentive, often with specific staff members commended, highlighting the personalized service provided.

December 20, 2020

Super easy to install, seems like a great app so far. Hoping this will be the nudge I need to lead to more return customers

Shimmer & Shine Glam Dip Powder
United States
Over 1 year using the app
Smile.io replied December 20, 2020

Thank you so much for using Smile and for the 5-star rating! 😄

May 9, 2017

easy to use and works a treat!

Opticfire
United Kingdom
Over 1 year using the app
July 11, 2017

Really a fun and useful app! Customer support is pretty much instant and Maggie has been amazing when it came to helping me sort out my problem. I'll re-install as soon as I've figured out what is slowing down my website. Thanks so much you guys!

Magical Earth Bug 2
South Africa
Over 1 year using the app
November 28, 2016

Super quick setup! We are excited to add this app to our website and can't wait to see the client engagement.

Sparkle Or Fade
United States
Over 1 year using the app
January 6, 2020

Its a really Great App! If only they could integrate it so that a customers points/rewards will show directly on their account when logging in on the site.

MC AUTO
South Africa
Over 1 year using the app
Smile.io replied January 7, 2020

Thanks for your review! We will send you an email to assist with this! 😊

June 7, 2018

Best app I've downloaded for my store. Easy to use and integrate. Stellar customer support. Just an excellent product. I enjoy this more and more all the time.

Dheonline Com
United Kingdom
Over 1 year using the app
July 11, 2022

We use the SMILE app and absolutely love it! It is THE BEST!
So easy to use and navigate and our clients love it too!
AWESOME!

FashionWear Canada
Canada
Over 1 year using the app
Smile.io replied July 12, 2022

Thank you so much for leaving a review! We appreciate the kind words :)

May 31, 2018

My son actually set this up in mins. We started using it right away and started seeing results just as fast.

Thanks,
https://www.betterthanbows.com

Betterthanbows Com
United States
Over 1 year using the app
July 29, 2021

Christian understood my issue without me having to repeat myself and provided a solution with additional resources. Quick, easy, effective, and given information that will surely generate fruitful ROI's! Thank you Christian.

USA-Wholesale.com
United States
Over 1 year using the app
Smile.io replied July 29, 2021

Thanks C! Enjoyed chatting, hope you're able to put those cool tricks to good use! 🍇 🍉 🍏
- Christian

June 9, 2022

We are moving to a loyalty program for our customers and tested a few different ones on Shopify's app store. Smile's abilities as well as customer service has been phenomenal. Every question answered whether it met our needs or not. We have been able to work through the set up and implementation with ease.

prevagenTest
United States
Over 1 year using the app
Smile.io replied June 9, 2022

We appreciate you taking the time to leave a review! Thanks for the kind words about our support and features, we are so glad you are enjoying Smile :)