Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reviews (6,690)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise this app for boosting customer retention and engagement through its rewards and loyalty programs. They appreciate its user-friendly interface and customizable features that support diverse business needs. The support team is frequently commended for their quick, professional assistance, enhancing merchant satisfaction. Merchants note a significant increase in customer loyalty and average order values, recommending the app for its comprehensive features and exceptional support.

September 7, 2023

Great way to engage your customers!

HECOstix
United States
Over 1 year using the app
Smile.io replied September 8, 2023

Thanks so much for taking the time to write this review! We really appreciate it 🤩

Smile Team ✨

March 21, 2017

has greatly helped improve customer purchasing and repeat purchasing!

Venom Gaming Offical
United Kingdom
Over 1 year using the app
Edited May 7, 2016

I use this app and it has increased my engagement and repeat customers like crazy!

The Coral Dudes
United States
Over 1 year using the app
October 11, 2017

I had a very specific question and felt extremely lost, but Maggie came to the rescue. She was patient, kind, and extremely helpful. Thank you, Maggie!

Sabbatical Beauty
United States
Over 1 year using the app
December 5, 2023

Smile.io is a game-changer for loyalty programs, effortlessly rewarding customers with points. Its seamless integration and intuitive interface make managing rewards a breeze. The standout, however, is the exceptional support, notably Brandon's. With prompt responses and a deep understanding of the app, Brandon elevates the user experience, earning Smile.io a solid 5-star rating.

VXA
Hong Kong SAR
Over 1 year using the app
Smile.io replied December 6, 2023

Thanks so much for the 5-star rating! It means so much and everyone here at Smile really appreciates it 🫶

Yours in Loyalty,

✨ The Smile Support Team ✨

June 8, 2021

Absolutely amazed by the support team at Smile. Had an issue with one of my other apps that integrated with Smile and Smile dedicated resources within ~30 seconds to help diagnose the other app's issue and figured out a solution that they were able to implement. Well done and thank you, Tess + Jade.

Good Filling
United States
Over 1 year using the app
Smile.io replied June 8, 2021

We are so, so happy to hear you were able to get the resolution you needed from our amazing support team members, Tess and Jade! Equally as excited to have you as a Smile merchant and we can't wait to grow with you!

April 15, 2016

Love the app!! I will recommend to people really want to grow their business to next level.

Coolpencilcase Com
United States
Over 1 year using the app
December 15, 2021

My customers loveeee their rewards and loyalty points. It really has helped me grow my business. No issues with functionality and customer service is fantastic.

Orange Umbrella Co
United States
Over 1 year using the app
Smile.io replied December 15, 2021

Thanks Orange Umbrella! 💛 We love rewards and loyalty points too :D
We passed your wonderful feedback over to the experience team :)

July 21, 2023

Lisa was fast and helpful! Even helped with simple math...can't stand math! It's difficult to find kind people to help with your online business, but Lisa was really great. Would love to defer to her for her excellent service from here on out, but I know that would be asking a lot.

blue cottage lane
United States
Over 1 year using the app
Smile.io replied July 23, 2023

Thank you so much for taking the time to leave this review & for all your kind words 🤩 It was a pleasure chatting with you and I'm so glad I was able to bust out my sweet math skills for you 😂

Please don't hesitate to reach out if we can help with anything else!

Lisa - Smile Team✨

July 6, 2023

Great customer service! Had an issue with the app and it was solved quickly in a few minutes :) Recommend!

Lyna London
United Kingdom
Over 1 year using the app
Smile.io replied July 6, 2023

Thank you for taking the time to leave your kind review. It was wonderful assisting you today ❤️ - Jade & The Smile Team