Smile: Loyalty & Rewards
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (6,529)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its effective loyalty and rewards system that boosts customer retention and engagement. They find it easy to set up and use, with features like customizable rewards and loyalty landing pages enhancing the shopping experience. The free version offers significant value with ample customization options. Customer support is praised for being responsive and attentive, often with specific staff members commended, highlighting the personalized service provided.
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I am still setting up the app but, it seems to be super easy to work with, has great free options, and Brady on the customer service team was super quick to respond and incredibly helpful! Very happy so far.
Thanks so much for the great review! We're so happy to hear Brady was incredibly helpful! 🙂
Great App. We use this rewards system they offer all options even on the not paid plan. Great functionality as well. Tess and Maggie were amazing at what they do. They helped me navigate the app, take care of everything I needed to, and increased my sales literally 10 fold in only 14 days!!!! HIGHLY RECOMMEND! A++ for Tess & Maggie!!
This app is great it does everything we need. The support is fantastic. I sent a email and as soon as i was done sending i got a response. Nicole you rock
Thanks so much for taking the time to leave a review! It means a lot to us. You rock too!
- Nicole
I installed this app in a state of panic when my old rewards app was giving customers hundreds of dollars off their orders at checkout. I got on the chat to ask for help migrating from the other app, and was given amazing customer service. I'm already happy I made the switch!
Thanks so much for the kind words! I'm glad we were able to provide a more stable loyalty program for you. It was fun working through the migration together! 🙌
Christian
Their customer service team is very helpful and the response time was really fast. With the help of their Tech Support team, I was able to figure out a solution to the issue I was having. So far, my experience with this app, has been great! I would recommend.
We're glad our team was able to help you so thoroughly! We'll let them know you appreciated their time 💕
Great for first timer users as it is very easy to use and also to install.
Easy to use and does what it says on the tin. I currently use the free version but when I generate more sales etc I'd be happy to move onto the paid version to be able to customise it etc.
Thank you so much for your lovely review - we can't wait to grow with you! ✨ Don't hesitate to reach out to support if we can help with anything at all!
very nice app and simple to use. It simply does the job perfectly and easily. very clean and proffesional
Thank you for taking the time to leave us a 5-star review - we really appreciate it! 🙂
Who doesn't LOVE a discount?! My customers are always grateful to get their $5 off coupon, and I like the incentives Smile offers for them to earn their rewards. The customer service is GREAT, too. The response time is fast, and their instructions are clear. They really do offer their service with a Smile. Working with the program is easy, and I recommend this app!
Thanks so much for taking the time to leave this lovely review! It definitely puts a smile on everyone's faces at Smile. I am glad that you find Smile useful. We stay committed to adding more value as we release new exciting features over time.
We appreciate your business and truly want to make your experience as pleasant as possible.✨🤩✨
💖 Lynn
La aplicación funcionaba de maravilla pero la desinstalé al actualizar y ahora están intentando arreglar el problema de la pérdida de puntos por mis clientes. Mis 5 estrellas van por el soporte y por la aplicación en si, fue culpa mia el desinstalarlo.
¡Muchas gracias por tomarse el tiempo para escribir esta evaluación! 🤩 Estamos muy contentos de que le guste Smile y siempre estamos aquí cuando necesita ayuda 💪✨
¡Fue un placer charlar contigo hoy!
💖 Lisa