Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reviews (6,549)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface and exceptional customer service, which simplifies setting up loyalty programs. They appreciate the customization options that boost customer retention and engagement, aligning well with their brand identity. The app also increases customer re-engagement and average order values, with seamless Shopify integration and reliable performance.

April 28, 2022

First of all, Nicole was AWESOME today and very helpful with our Klaviyo/Smile points integration. Separately, IMO, Smile.io is not seamless. We wish referral code(s) for more straight forward and easier for customers to share & use. Also, no landing page integration is a miss.

Chica Beauty
United States
9 months using the app
Smile.io replied April 28, 2022

Hi again! It was a pleasure chatting with you today. Thanks so much for taking the time to leave a review and giving us insightful feedback on our referral process. Also, I just sent you a message on how you can create a landing page with Smile data embedded. 💛 - Nicole

February 15, 2018

Very good app and Fiona really helped ! I do recommand it

Nature Cosmetique
France
9 months using the app
July 15, 2017

So far the setup has been pretty easy. I did have to read some of the review information to make sure I was doing things in order. I can't seem to find out how to import my codes so I have not yet launched the program until I can get feedback with a live representative.

Mode Elle Boutique
United States
9 months using the app
October 12, 2016

Easy to install! Now to wait and see if my customers love it!
www.nonastiesmakeup.com.au
Natural Play Makeup for Kids!

No Nasties Kids Makeup
Australia
9 months using the app
February 19, 2017

I think this service is awesome!

Sureclean
Singapore
9 months using the app
November 16, 2016

great features so far and I like it! Let's see the wonders of this app as time rolls by.

Mobilecoinsupplier
United States
8 months using the app
June 5, 2017

Very easy to understand and excited to try it out!

Stevie Rep Kbartley
United States
8 months using the app
July 11, 2016

Would like some other way to display it on store other than a tab. Like a page would be better instead.

Hello Universe Clothing
United States
8 months using the app
September 9, 2016

Great interface, and extremely easy to use.

Coffin Nail Co
United States
8 months using the app
December 9, 2023

Great support and service when there are issues. Thank you for assisting us in resolving the problems we faced.

LOFT HOME
Singapore
8 months using the app
Smile.io replied December 12, 2023

Thanks so much for the kind words about our support team! I have reached out to you to see if there's any feedback you could provide that would help us understand how we can improve our app from your perspective. See you over in the chat threads 🤓

Yours in Loyalty,

Live Chat Manager - Brandon