Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reviews (6,618)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer retention and increasing order values through its rewards program. It features a user-friendly interface with extensive customization options, including loyalty landing pages. The integration process is smooth, and ongoing maintenance is minimal. Customer support is frequently praised for its quick and effective responses, significantly enhancing the user experience and reliability of the app.

September 6, 2024

Another wonderful customer support experience this time with Jade - who not only helped me start Smile with my second website but even went into the back end and recommended reward changes. MORE OF THIS!! It takes a village. Thank you Jade for your support!

Oh La La Cheri
United States
1 day using the app
Smile.io replied September 9, 2024

Thank you for taking the time to leave a review and for all of the kind words! 💖

Shelby - Smile Team ✨

Edited November 28, 2024

It's very easy to use. the team was very helpful and guide me for everything I needed. I strongly recommend it

Helena
Israel
1 day using the app
October 1, 2024

Absolutely love this product! The app is top-notch, and it has exceeded my expectations. It has elevated our website, we hope to continue to see upgrades to it. I would recommend this product for certain.

Vanity Fur Pet Shop
Canada
About 23 hours using the app
Smile.io replied October 3, 2024

Thank you for the 5-star review and such kind words! 💖

Smile Team✨

August 9, 2024

I just took over management of this app on our website. A customer was having problems redeeming her rewards points, so I reached out to customer support at Smile. Lynn got back to me very quickly and showed me what I needed to do to embed the app in our Shopify theme. I solved the problem quickly according to her guidance. I like her professionalism.

Oulac Cosmetics
Hong Kong SAR
6 months using the app
Smile.io replied August 10, 2024

Thank you for taking the time to leave this review! We're so glad to hear that you had a helpful experience with Lynn 🤩

October 9, 2024

Amazing customer service.

JAYD Swimwear
Australia
5 months using the app
Smile.io replied October 12, 2024

Thanks so much for taking the time to leave a review! We really appreciate it 🙏

- Smile Team ✨

September 26, 2024

Lynn from customer support is very helpful and quick to react.

APTYCA
Italy
About 2 months using the app
Smile.io replied September 27, 2024

Thank you so much for taking the time to leave this lovely review 🙌 It was great chatting with you today 🤩

Lynn - Smile Team ✨

September 12, 2024

I recently installed Smile: Loyalty & Rewards onto my shopify store. The entire process was simple and streamlined. Hannah followed up several times to ensure that my implementation went well. So far, excellent.

Argital Australia
Australia
3 days using the app
Smile.io replied September 13, 2024

So glad to hear you're enjoying using Smile so far! We're excited to watch your loyalty program thrive :)

- Hannah

November 5, 2024

Shelby chatted with me for over an hour answering all my questions about the referral program - so helpful, patient, and fast.

Thank you so much!

Eleven Six Knits
United States
1 day using the app
December 16, 2024

Shelby was fantastic!!

Williams Knife
United States
Over 3 years using the app
Smile.io replied December 17, 2024

Thanks for leaving a review! We agree that Shelby is indeed fantastic 💖

Don't hesitate to reach out if you have any further questions 😊

Smile Team ✨

August 25, 2024

Very good plug-in, the service attitude is also pretty good, worth trying

Tribesigns
United States
About 2 years using the app
Smile.io replied August 28, 2024

Thank you so much for taking the time to leave this review and for all your kind words 💖 It was a pleasure assisting you!

The Smile Team✨