Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reviews (6,646)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing customer retention and increasing order values through customizable loyalty programs, including rewards, referrals, and VIP tiers. They praise its user-friendly interface and reliability. The customer support team is frequently commended for being responsive and providing creative solutions to improve loyalty programs, significantly boosting customer loyalty and satisfaction.

September 11, 2024

It does not appear to be working for me as yet. I was concerned that it was not working on my shopify, but it is. Thank you Andrea for your help tonight.

River Jewels LLC
United States
5 months using the app
Smile.io replied September 15, 2024

Thank you for your review and feedback here. Someone will reach out to discuss this further with you :)

January 6, 2025

Just starting with it. Nice app, nice support.

IOMA-PARIS
France
About 9 hours using the app
Smile.io replied January 8, 2025

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Smile Team ✨

November 5, 2024

Amazing customer support!

Casa Del Sol Boutique
United States
About 1 month using the app
Smile.io replied November 8, 2024

We smiled reading this review! Thank you so much :)))

October 1, 2024

Absolutely love this product! The app is top-notch, and it has exceeded my expectations. It has elevated our website, we hope to continue to see upgrades to it. I would recommend this product for certain.

Vanity Fur Pet Shop
Canada
About 23 hours using the app
Smile.io replied October 3, 2024

Thank you for the 5-star review and such kind words! 💖

Smile Team✨

November 7, 2024

easy to set up, great free pla

Flash Sale Honduras
Honduras
5 days using the app
Smile.io replied November 9, 2024

We smiled reading this review! Thank you so much :)

October 9, 2024

Amazing customer service.

JAYD Swimwear
Australia
5 months using the app
Smile.io replied October 12, 2024

Thanks so much for taking the time to leave a review! We really appreciate it 🙏

- Smile Team ✨

August 7, 2024

Very smooth experience with Smile throughout. Jade has been especially helpful and really quick to offer advice, coming up with great suggestions.

MuckbootUK
United Kingdom
About 2 years using the app
Smile.io replied August 9, 2024

We are so glad to hear your experience has been smooth - thats what we aim for! We also think Jade is pretty great :)

August 1, 2024

Quick, professional, helpful and excellent service! I can highly recommend Lynn P from Customer service. I will definitely recommend Smile Loyalty and Rewards to other website owners. Thanks

Nourishing Ecology
Australia
Over 6 years using the app
Smile.io replied August 3, 2024

We are so glad Lynn was able to assist you quickly, hope you enjoy the app :)

August 27, 2024

Lynn provided really great service, was super helpful and a pleasure to interact with. Very much appreciated. Thank you, Lynn!

Volair Pickleball
United States
12 months using the app
Smile.io replied August 29, 2024

Thank you so much for the 5-star rating 💖

If you need any help, please do not hesitate to reach out.

Smile Team ✨

November 25, 2024

Great app and great customer service!

Undy Femme
Denmark
22 days using the app
Smile.io replied November 26, 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions.

Smile Team ✨