Smile: Loyalty & Rewards
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (6,472)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its effective loyalty programs that boost customer retention and increase average order values. It is easy to set up and integrates seamlessly with Shopify, featuring loyalty landing pages and visible points on product pages. The customer support is praised for being responsive and efficient, often resolving issues quickly. However, some merchants express concerns about the pricing for higher tiers. The app is valued for improving customer engagement and driving sales.
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Great app for SMB, solid features, easy setup and excellent support!
Thanks so much for leaving us a 5 star review :)
Yours in Loyalty,
✨ The Smile Support Team ✨
The customer service is outstanding! Quick response and talked me through any questions I had as I was setting this up. so good
Thank you so much for taking the time to leave this review and for all your kind words 💖 It was a pleasure assisting you!
Lisa - Smile Team✨
Early adopter. Left for a few years and now happy to be back to what we think is the best loyalty app on the market. Merci @Andreandana for your support. Cheers!
Thank you so much for taking the time to leave this review! We really appreciate it 💖
Don't hesitate to reach out if you have any questions. We're always here when you need us!
Smile Team ✨
Lynn from customer support is very helpful and quick to react.
Thank you so much for taking the time to leave this lovely review 🙌 It was great chatting with you today 🤩
Lynn - Smile Team ✨
The app is relatively easy to navigate and the chat support was very helpful.
Thanks so much for taking the time to leave us a review! We genuinely appreciate you doing so 🙏
We did reach out to your last conversation thread to see if there was anything else we could help with.
Yours in Loyalty,
✨ The Smile Support Team ✨
Smile for smiles! Easy to use and a great addition to our website.
Thank you so much for taking the time to leave this review! We really appreciate it 💖
Don't hesitate to reach out if you have any questions. We're always here when you need us!
Smile Team ✨
Lynn from customer service has been super helpful and answers all my question thoroughly and with patience.
Thank you for taking the time to leave this review! We're so glad to hear you're loving the app and that you had a helpful experience with Lynn 🤩
Super helpful!
Thank you so much for taking the time to leave this review! We really appreciate it 💖
Don't hesitate to reach out if you have any questions.
Smile Team ✨
The app is great, and has pleasant automation templates with a great responsive team from both the billing and implementation support. Unlike other similar apps which looks more bare-bone and had to do more manual customisations.
Just unfortunate there's only simplified chinese and no traditional chinese support, and there are certain fields which just can't be manually overwritten.
Thanks so much for taking the time to leave us a review!!!
Hannah answered my questions in a timely manner and followed up to ensure I received her email when I didn't reply promptly. Her diligence and attention to detail were much appreciated.
Thank you so much for taking the time to leave this review! We really appreciate it 💖
Don't hesitate to reach out if you have any questions.
Smile Team ✨