Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reviews (6,529)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective loyalty and rewards system that boosts customer retention and engagement. They find it easy to set up and use, with features like customizable rewards and loyalty landing pages enhancing the shopping experience. The free version offers significant value with ample customization options. Customer support is praised for being responsive and attentive, often with specific staff members commended, highlighting the personalized service provided.

January 25, 2023

Good

SquareBR
Brazil
Over 1 year using the app
Smile.io replied January 25, 2023

We're glad you're enjoying Smile. Thanks for leaving a review :)

May 16, 2017

I added this app to my store just a few days ago and have already had customers sign up for the rewards points. For the customers who may not have purchased anything from me at this point, now they have incentive to purchase at some point.

Dawns Doggy Duds
United States
Over 1 year using the app
July 5, 2018

Maggie was great. She solved my problem very quickly. Thanks Maggie.

Weegrow
United States
Over 1 year using the app
July 28, 2021

Glad I joined! The customer service is amazing! You can chat and they would respond to you quickly especially if you talk to Christian! He answered my questions thoroughly and was giving me some suggestions and tips to improve my business. Thanks again!

Ledetek
United States
Over 1 year using the app
Smile.io replied July 28, 2021

Ahh, thanks M! 🙌 . I enjoyed chatting with you, look forward to seeing your store grow with us! 🚀
- Christian

April 10, 2016

so far so good! I love the points rewards system. So streamline and easy. I just set it up and hope that it brings back lots of repeat customers! :) Tinyfrockshop.com

Tiny Frock Shop
United States
Over 1 year using the app
Edited July 20, 2020

seems like a great app, and it is easy and super simple to use. I would recommend this app for any shop owner looking to easily reward customers.

Joy Tea Company
Canada
Over 1 year using the app
Smile.io replied July 29, 2020

That's so great to hear! Thank you so much for the review and for recommending us! 😄

September 18, 2021

I've been using Smile for a year. It's a great app, not too expensive and amazing support. Thanks so much for helping me fix some things really quickly.

Bold Uniq
United Kingdom
Over 1 year using the app
Smile.io replied September 18, 2021

Thank you so much for taking the time to leave us this review and for sharing your experience 😍

Edited July 14, 2023

Great app for a loyalty program and fantastic customer support and service! They go above and beyond to help find solutions, especially David who was very helpful with upgrading me to the growth package!

USA Kavee
United Kingdom
Over 1 year using the app
Smile.io replied March 15, 2023

Thanks so much for taking the time to leave this kind review — we really appreciate it! 😊

Smile Team ✨

March 28, 2017

What a great way to get started - the program helps you each step of the way - we love it!

Jlasure
United States
Over 1 year using the app
January 18, 2016

What a great program. Easy to set up and manage. Have only just gone 'live' and already 2 members and 2 sales. Easy to follow and can see all points were recorded accordingly.

Wooden Nickels Australia
Australia
Over 1 year using the app