Smile: Loyalty Rewards & VIP

Smile: Loyalty Rewards & VIP

Reviews (6,690)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise this app for boosting customer retention and engagement through its rewards and loyalty programs. They appreciate its user-friendly interface and customizable features that support diverse business needs. The support team is frequently commended for their quick, professional assistance, enhancing merchant satisfaction. Merchants note a significant increase in customer loyalty and average order values, recommending the app for its comprehensive features and exceptional support.

December 28, 2020

I use this app to offer my customers points which they can did convert into rewards. It is really easy to use. I love it!

Healthy Kinks Botanicals
Barbados
Over 1 year using the app
Smile.io replied December 29, 2020

Thanks so much for your review ✨
We're so glad to hear that you're loving the app! Happy Holidays!

January 10, 2022

Starting with shopify free plan to shopify plus plan I use smile.io and I can only recommend it!
Super nice and helpful employees who immediately take care of you and even with extra wishes you will be helped immediately. About the platform itself: Of course there are cheaper alternatives, but the question is whether they are as reliable and thought out. Smile works flawlessly and you notice that this is a "quality product".

snuzone
Austria
Over 1 year using the app
Smile.io replied January 12, 2022

Thank you so much for this amazing review 🥺
We're so happy to hear that you're happy with the product and our team! 💖

April 20, 2018

Amazing, very simple to use and setup. I had an issue with setting up referrals and contacted support. They messaged me back right away and resolved the issue within an hour.

Nvyapparels
Canada
Over 1 year using the app
July 15, 2021

Excellent customer service. Andrijana from their team was extremely helpful. Great app and we look forward to using for long time to come.

TenTabs
India
Over 1 year using the app
Smile.io replied July 16, 2021

Thanks so much for the 5-star review 🌟So happy to hear you got the support you needed, and I'll be sure to give Andrijana a shout out!

Edited August 17, 2016

Sweet app really easy to use and great reward too..

Dbrbags
United Kingdom
Over 1 year using the app
September 24, 2016

Easy setup and great app to encourage repeat customers! - MyFluffyPuffs.com

Myfluffypuffs
United States
Over 1 year using the app
Edited April 12, 2016

Love the new added features on the free plan. Looking forward to testing them out. Keep it up.

Swan Cartridges
South Africa
Over 1 year using the app
Edited June 28, 2023

Easy to use and my customers truly appreciate the little extra bonus of being able to use their rewards points on future purchases:)

Chasing Rainbows Children's Boutique
United States
Over 1 year using the app
Smile.io replied January 4, 2022

Thank you so much for this amazing review 🤩 Glad to hear that you're loving the app so far!

June 28, 2016

Without a doubt, this is one of the most useful apps in the entire app store. It is easy and intuitive for customers to become reward members and cash in their rewards when ready. The dashboard is laid out simply and logically too. I've not found any bugs in the year and a half it's been on our site. How I wish every app was so carefully and logically built. It continues to encourage customers to join and return to build more points. I wish I could give it more than 5 stars. Great job Sweet Tooth team!

My Skins Friend
United States
Over 1 year using the app
March 6, 2016

Great app for keeping our customers for buying diamond jewelry - from Valentines Day gifts to engagement rings, wedding rings and then anniversary gifts. Sweet Tooth keeps us top of mind when it comes to fine jewelry.

Shiree Odiz 1
United States
Over 1 year using the app