Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reviews (6,528)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective loyalty and rewards system that boosts customer retention and engagement. They find it easy to set up and use, with features like customizable rewards and loyalty landing pages enhancing the shopping experience. The free version offers significant value with ample customization options. Customer support is praised for being responsive and attentive, often with specific staff members commended, highlighting the personalized service provided.

May 18, 2023

Hannah was really helpful and quick with her responses!

It really helped me to understand more about the app and its functions.

Durex India
India
Over 1 year using the app
Smile.io replied May 23, 2023

Thank you so much for your kind words. Hannah is one of the best and we will pass on your appreciation. Please feel free to reach out if you need any help.

January 24, 2017

Good start and easy to use, hopefully will bring in revenue.

Cheadle Pets And Aquatics
United Kingdom
Over 1 year using the app
May 10, 2021

Their Customer service is amazing, today Larry was super helpful and sent me a lot of resources to check.

badassmomco
United States
Over 1 year using the app
Smile.io replied May 11, 2021

Thanks so much for the 5-star review 🌟We'll give Larry some kudos for his excellent support!

July 26, 2021

So user-friendly and easy to navigate. It does everything I need it to at the free level and once I can, I intend to upgrade to say: Thanks!

Moon Of Retribvtion
Canada
Over 1 year using the app
Smile.io replied July 26, 2021

Thank you so much! This review makes us so happy 😄

April 21, 2022

This app is very easy to use, my customers love it because they get tons of points, and get to use them towards free products!

Simply Blessed Prints & More
United States
Over 1 year using the app
Smile.io replied April 21, 2022

We are so glad that you and your customers are loving Smile! Thanks so much for your kind words and taking the time to leave a review 💛

May 2, 2022

Le SAV est professionnel et vraiment au top. Très rapide, (temps d'attente de moins de 1 minute..) Ma demande a été pris en charge avec beaucoup de patience et de compréhension. Merci ! Cordialement

Lundigo
France
Over 1 year using the app
Smile.io replied May 2, 2022

Thanks so much for taking the time to leave a review, it was a pleasure helping you today :) -Jade <3

October 23, 2016

cool app! can't wait to see my customers earning points :)

Blacksanctvary
Italy
Over 1 year using the app
August 2, 2016

I just installed this today but so far so good. I love that everything is handled by a third party app as I wouldn't want to do it myself. Let's hope I can upgrade if all goes well!

I Dig Crystals
United States
Over 1 year using the app
Edited February 6, 2018

Great app so far. The app can be customized to fit your needs. Customer service was quick to respond when I had a question. Lynn was very helpful and awesome!

Texas Pearl Jam
United States
Over 1 year using the app
May 26, 2016

great!! cant wait to get started!

Love Milo
South Africa
Over 1 year using the app