Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reviews (6,616)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer retention and increasing order values through its customizable loyalty programs, including support for in-person events. They praise its user-friendly interface and the responsive, professional support team that ensures reliable performance and seamless Shopify integration. Often described as a "game changer," it effectively enhances customer engagement and satisfaction.

November 28, 2016

Super quick setup! We are excited to add this app to our website and can't wait to see the client engagement.

Sparkle Or Fade
United States
Over 1 year using the app
June 7, 2018

Best app I've downloaded for my store. Easy to use and integrate. Stellar customer support. Just an excellent product. I enjoy this more and more all the time.

Dheonline Com
United Kingdom
Over 1 year using the app
January 6, 2020

Its a really Great App! If only they could integrate it so that a customers points/rewards will show directly on their account when logging in on the site.

MC AUTO
South Africa
Over 1 year using the app
Smile.io replied January 7, 2020

Thanks for your review! We will send you an email to assist with this! 😊

July 11, 2022

We use the SMILE app and absolutely love it! It is THE BEST!
So easy to use and navigate and our clients love it too!
AWESOME!

FashionWear Canada
Canada
Over 1 year using the app
Smile.io replied July 12, 2022

Thank you so much for leaving a review! We appreciate the kind words :)

May 31, 2018

My son actually set this up in mins. We started using it right away and started seeing results just as fast.

Thanks,
https://www.betterthanbows.com

Betterthanbows Com
United States
Over 1 year using the app
July 29, 2021

Christian understood my issue without me having to repeat myself and provided a solution with additional resources. Quick, easy, effective, and given information that will surely generate fruitful ROI's! Thank you Christian.

USA-Wholesale.com
United States
Over 1 year using the app
Smile.io replied July 29, 2021

Thanks C! Enjoyed chatting, hope you're able to put those cool tricks to good use! 🍇 🍉 🍏
- Christian

June 9, 2022

We are moving to a loyalty program for our customers and tested a few different ones on Shopify's app store. Smile's abilities as well as customer service has been phenomenal. Every question answered whether it met our needs or not. We have been able to work through the set up and implementation with ease.

prevagenTest
United States
Over 1 year using the app
Smile.io replied June 9, 2022

We appreciate you taking the time to leave a review! Thanks for the kind words about our support and features, we are so glad you are enjoying Smile :)

January 18, 2021

I am still setting up the app but, it seems to be super easy to work with, has great free options, and Brady on the customer service team was super quick to respond and incredibly helpful! Very happy so far.

Agourifoods.com
United States
Over 1 year using the app
Smile.io replied January 18, 2021

Thanks so much for the great review! We're so happy to hear Brady was incredibly helpful! 🙂

Edited December 11, 2019

Great App. We use this rewards system they offer all options even on the not paid plan. Great functionality as well. Tess and Maggie were amazing at what they do. They helped me navigate the app, take care of everything I needed to, and increased my sales literally 10 fold in only 14 days!!!! HIGHLY RECOMMEND! A++ for Tess & Maggie!!

Alphatox Premium Detox Tea
United States
Over 1 year using the app
July 16, 2021

I installed this app in a state of panic when my old rewards app was giving customers hundreds of dollars off their orders at checkout. I got on the chat to ask for help migrating from the other app, and was given amazing customer service. I'm already happy I made the switch!

The Stillroom Botanicals
United States
Over 1 year using the app
Smile.io replied July 16, 2021

Thanks so much for the kind words! I'm glad we were able to provide a more stable loyalty program for you. It was fun working through the migration together! 🙌

Christian