Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reviews (6,528)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective loyalty and rewards system that boosts customer retention and engagement. They find it easy to set up and use, with features like customizable rewards and loyalty landing pages enhancing the shopping experience. The free version offers significant value with ample customization options. Customer support is praised for being responsive and attentive, often with specific staff members commended, highlighting the personalized service provided.

Edited July 15, 2016

This app has helped our business gain more customers and rewards them for their loyalty and enthusiasm towards Britannia Soccer Academy.

Customers love the ease of use and simplicity of the program.

As a business it also allows us to backtrack, add points and help our loyal customers.

Britannia Soccer Academy
United States
Over 1 year using the app
Edited February 16, 2023

Over a year using the Smile app, and we couldn't be happier! The customer service is fantastic. Quick, friendly, and they fetch info for you without being asked. The interface is good for customers, we've had very limited tech issues with people signing up. Excellent asset to your Shopify Store!

shop-kapro
United States
Over 1 year using the app
Smile.io replied October 11, 2021

Thank you so much for your review! 🙏Currently, Instagram isn't one of the referral sharing features - Facebook, Twitter, and Email are the only options. That being said, I know our product team is aware that merchants are requesting this and are working to add this in the future. Please keep an 👁️ out for future product updates!

June 29, 2021

Great app, great support. Have been using it for a while now and it is definitely one of the best on shopify. We seem to be having trouble getting all of our new customers to use it but that is most likely a user issue. It would be cool if smile could implement popups at checkout to let customers know of their account balance and ask them if they wanted to redeem points, kind of like at the grocery store. five stars none the less, great app

The Vinyl Fly
Canada
Over 1 year using the app
Smile.io replied July 3, 2021

Thank you so much for the 5-star rating! We really appreciate it! 🙂

October 10, 2016

Sweet Tooth Loyalty Reward Points has been a great way of generating customer referrals and new business. We got a web order today from a new customer that earned points by signing up, liking us on Facebook, and for her birthday. Another customer has sent us 5 new customers!

Seaside Soles
United States
Over 1 year using the app
January 7, 2022

I love this app! Their customer service is awesome...Maria did an amazing job explaining things and gave me great referrals for additional information. I am so glad I went with smile.io

Vonetta Cosmetics
United States
Over 1 year using the app
Smile.io replied January 8, 2022

That is so kind 💖, thank you so much for leaving a review, We are always here if you need us.

January 13, 2017

Kellen and the support team are very helpful and responsive in getting everything set up so you don't have to worry about missing anything or not setting it up properly. Great support and I'm pleased with the app so far. We just launched, so I'll update again once we've been up for a while.

Adogslove
United States
Over 1 year using the app
May 5, 2016

Very straightforward and very easy to use!

Auggie Apparel
United States
Over 1 year using the app
August 15, 2019

I have been wanting a Shopify website for a long time and I just now could do it! I knew I wanted to have a rewards program for my customers & this is absolutely perfect! You can use the free version(as I am doing) or pay and get more great perks! I love it!

Rowdy's BowTies
United States
Over 1 year using the app
Smile.io replied August 20, 2019

Thanks for using our app, and for leaving us a five star review! We're so glad you're enjoying it! 🙂

August 11, 2018

This is awesome. I can't believe I didn't find it sooner. I wish they had a link you can send out I am not sure if they do for people to sign up for your loyalty program, maybe I am missing it. But its great sign up on my site https://MajorLeaguePets.com

Majorleaguepets
United States
Over 1 year using the app
October 28, 2016

Im so excited to use this app, I think its a great way for me to reward my customers. Every business need this.

Jus Couture
United States
Over 1 year using the app