Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reviews (6,616)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer retention and increasing order values through its customizable loyalty programs, including support for in-person events. They praise its user-friendly interface and the responsive, professional support team that ensures reliable performance and seamless Shopify integration. Often described as a "game changer," it effectively enhances customer engagement and satisfaction.

March 7, 2022

Their customer service team is very helpful and the response time was really fast. With the help of their Tech Support team, I was able to figure out a solution to the issue I was having. So far, my experience with this app, has been great! I would recommend.

DIANE'S BIKINI
United States
Over 1 year using the app
Smile.io replied March 8, 2022

We're glad our team was able to help you so thoroughly! We'll let them know you appreciated their time 💕

October 5, 2015

Great for first timer users as it is very easy to use and also to install.

Beauty Junction
New Zealand
Over 1 year using the app
May 29, 2020

Easy to use and does what it says on the tin. I currently use the free version but when I generate more sales etc I'd be happy to move onto the paid version to be able to customise it etc.

Herts Barkery
United Kingdom
Over 1 year using the app
Smile.io replied June 2, 2020

Thank you so much for your lovely review - we can't wait to grow with you! ✨ Don't hesitate to reach out to support if we can help with anything at all!

November 27, 2019

very nice app and simple to use. It simply does the job perfectly and easily. very clean and proffesional

Nu essentials
United Arab Emirates
Over 1 year using the app
Smile.io replied November 28, 2019

Thank you for taking the time to leave us a 5-star review - we really appreciate it! 🙂

June 25, 2022

La aplicación funcionaba de maravilla pero la desinstalé al actualizar y ahora están intentando arreglar el problema de la pérdida de puntos por mis clientes. Mis 5 estrellas van por el soporte y por la aplicación en si, fue culpa mia el desinstalarlo.

Moi and Ko
Spain
Over 1 year using the app
Smile.io replied June 25, 2022

¡Muchas gracias por tomarse el tiempo para escribir esta evaluación! 🤩 Estamos muy contentos de que le guste Smile y siempre estamos aquí cuando necesita ayuda 💪✨

¡Fue un placer charlar contigo hoy!

💖 Lisa

January 25, 2023

Good

SquareBR
Brazil
Over 1 year using the app
Smile.io replied January 25, 2023

We're glad you're enjoying Smile. Thanks for leaving a review :)

May 16, 2017

I added this app to my store just a few days ago and have already had customers sign up for the rewards points. For the customers who may not have purchased anything from me at this point, now they have incentive to purchase at some point.

Dawns Doggy Duds
United States
Over 1 year using the app
August 9, 2023

Who doesn't LOVE a discount?! My customers are always grateful to get their $5 off coupon, and I like the incentives Smile offers for them to earn their rewards. The customer service is GREAT, too. The response time is fast, and their instructions are clear. They really do offer their service with a Smile. Working with the program is easy, and I recommend this app!

The Shop at Faces by Fern
United States
Over 1 year using the app
Smile.io replied August 10, 2023

Thanks so much for taking the time to leave this lovely review! It definitely puts a smile on everyone's faces at Smile. I am glad that you find Smile useful. We stay committed to adding more value as we release new exciting features over time.
We appreciate your business and truly want to make your experience as pleasant as possible.✨🤩✨

💖 Lynn

October 3, 2023

This app is great it does everything we need. The support is fantastic. I sent a email and as soon as i was done sending i got a response. Nicole you rock

Koi Market
United States
Over 1 year using the app
Smile.io replied October 4, 2023

Thanks so much for taking the time to leave a review! It means a lot to us. You rock too!

- Nicole

July 5, 2018

Maggie was great. She solved my problem very quickly. Thanks Maggie.

Weegrow
United States
Over 1 year using the app