Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reviews (6,529)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective loyalty and rewards system that boosts customer retention and engagement. They find it easy to set up and use, with features like customizable rewards and loyalty landing pages enhancing the shopping experience. The free version offers significant value with ample customization options. Customer support is praised for being responsive and attentive, often with specific staff members commended, highlighting the personalized service provided.

January 7, 2020

This is exactly what I was looking for. I wanted a program that would allow my customers the ability to earn reward points for their purchases and referrals. Also, their customer service is amazing. I had an issue with the program not showing up in my store, and within seconds of contacting customer support via their chat, Tess A had me up in running! Amazing!

Birdie's Custom Creations, LLC
United States
Over 1 year using the app
Smile.io replied January 8, 2020

So glad to hear that our app is meeting your needs, and thank you for the wonderful review! 💖

February 5, 2018

What I love about this is the level of support they give. This multi reward app is one of those finds that will become a part of your store/brand that you never want to get rid of. Maggie is awesome!

Uprise Nutrition
United States
Over 1 year using the app
May 5, 2023

I am just setting this app up at the end of a very long week, and Jade has been over the top patient and helpful. I would give her ten stars if I could

Quilt Basket
United States
Over 1 year using the app
Smile.io replied May 5, 2023

Thank you for taking the time to leave a review, it was a pleasure assisting today ❤️ - Jade & The Smile Team <3

July 14, 2016

super easy to set up and use. Will hopefully make my customers feel appreciated and prompt them to come back and shop

Littlewhimsy
New Zealand
Over 1 year using the app
December 17, 2019

Smile is one of the most user-friendly apps I have ever used on Shopify. Setting up my rewards program was incredibly easy and I had it up in running in a few hours. I love how the widget looks on my site. It also integrates with my email platform Omnisend which makes promoting my rewards program really easy.

LAC SWIM
Canada
Over 1 year using the app
Smile.io replied December 17, 2019

Thanks so much for taking the time to write a review! We really appreciate it. We're glad to hear you're liking our app integrations, too!😄

November 10, 2015

Absolutely streamlined to perfection. Setup-and-forget operation make this a must have for any business serious about CRM. Spend a little time calculating good point values and you'll have an incredibly strong reward program people cannot pass up. Would love to have had the referral reward feature with the free plan since we don't have 500 accounts yet, but the basic plan is well priced for what you receive!

Healthy Skin For A Happy Life
United States
Over 1 year using the app
August 28, 2016

The Loyalty Rewards app by Sweet Tooth is easy to use and an excellent way to reward customers. It makes me feel good that I can offer this perk to my customers.

Explore The Marble Travel Photography
United States
Over 1 year using the app
June 4, 2021

Very good application with excellent customer service. They have always helped me with all my doubts.

Leggingyou
Spain
Over 1 year using the app
Smile.io replied June 5, 2021

Thank you for your review! We're so glad to hear that the support team was able to help out 💖

Edited March 30, 2021

I'm very impressed so far with the Smile programme and looking forward to using it with my customers. Really appreciate the great customer service too. Larry was extremely helpful and clearly explained the answers to my questions and what I needed to do. Thank you.

KitMaii
Australia
Over 1 year using the app
Smile.io replied March 30, 2021

Thank you so much for this glowing review! We're so glad to hear Larry was able to help you throughout the whole process! We'll be sure to let Larry know you left this review.

November 7, 2016

Wow..that was really easy to set up. I cannot wait to see the results.

Mandybo
Canada
Over 1 year using the app