Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reviews (6,528)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective loyalty and rewards system that boosts customer retention and engagement. They find it easy to set up and use, with features like customizable rewards and loyalty landing pages enhancing the shopping experience. The free version offers significant value with ample customization options. Customer support is praised for being responsive and attentive, often with specific staff members commended, highlighting the personalized service provided.

August 31, 2017

Installed this app last night and had it up and running very quickly. It offered everything I wanted with a reward program.

I'm only 24 hrs in, but so far I am very impressed with this app and all that it has to offer.

Bath Sorbet
United States
Over 1 year using the app
Edited February 18, 2020

The BEST rewards/loyalty/ customer retention app in shopify store, Finest customer support from Maggie, Team Smile

Zest Pics
India
Over 1 year using the app
November 18, 2016

This app is great, very easy to use. I enjoyed the video and it was easy to configure the coupons.

Al Tilmeedh Files To Go
Canada
Over 1 year using the app
October 23, 2023

Had a great experience with Jade! They answered all my questions, were super helpful and I appreciate how they went above and beyond to help me out.

All Y'all Skincare
United States
Over 1 year using the app
Smile.io replied October 24, 2023

Thank you for taking the time to leave your kind review ❤️ It was a pleasure assisting you feel free to reach out if you need anymore assistance - Jade & The Smile Team

September 28, 2016

We love this app! Easy to use and customize :)

Islands Harvest
United States
Over 1 year using the app
May 16, 2020

since installed so far works good, but its beginning, hopefully i will see some positive feedback,,

Planet Gemstones
United States
Over 1 year using the app
Smile.io replied May 19, 2020

Happy to hear that our app is working well! Don't hesitate to reach out to support if we can help with anything! Thank you so much for your review 💖

Edited May 5, 2022

The Smile agent was really fast at replying to my query and just as quick to find me a solution.
Really good customer service and my issue was fixed in no time.

Maharishi AyurVeda
United States
Over 1 year using the app
Smile.io replied November 22, 2021

Thanks so much for the kind words about Christian and Petrit 🤩 They are both superstars on our support team, and we're so glad to hear that you agree!

Looking forward to continuing this support in the future ✨

- Smile Support Team

Edited August 3, 2016

So easy! My customers are loving this.

Stop N Jot
United States
Over 1 year using the app
July 25, 2016

Really happy with Sweet Tooth so far. My only wish is that it allowed you to enable certain customers to earn higher reward points.

Www Bunyiptoys Com Au
Australia
Over 1 year using the app
January 25, 2021

If you’re looking to engage your customers with a Rewards and Loyalty point scheme... then this is the perfect app! The customer service team are fantastic and super helpful. The feedback we have had from our customers is great and they love the referral system in place as well ! It’s super easy to setup and if you had any issues the Customer Service team are there to help. 5/5

RUGGETTE RFC
United Kingdom
Over 1 year using the app
Smile.io replied January 25, 2021

Thank you so much for the 5-star review ✨Excellent to hear that Smile was super easy to setup, your customers are loving it, and you've gotten all the help you need from our support team 😁