Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reviews (6,717)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its loyalty and rewards features that boost customer engagement and retention. They appreciate its user-friendly interface, customizable loyalty programs, tiered rewards, and referral systems. The integration with Shopify is seamless, ensuring easy management. Its performance is reliable, and customer support is noted for being responsive and effective in providing assistance and resolving issues quickly.

November 19, 2024

Great customer experience and 1:1 chat service from Joana!

Wild Swans
United Kingdom
Over 3 years using the app
Smile.io replied November 21, 2024

So glad Joana was able to assist you and thank you for your lovely review!

November 4, 2024

Excellent Loyalty and Rewards app! I had some issues implementing a few of the features and was helped and taken through it step by step. Thanks so much Hannah!

Battle Honours 3D ™
United Kingdom
About 1 year using the app
Smile.io replied November 5, 2024

Thank you for leaving such a lovely review. Glad to get those features up and running! We look forward to watching your loyalty program thrive - Hannah :)

December 30, 2024

Being billed after i cancel the subscription!

The Smart Cookies®
Qatar
Over 3 years using the app
Smile.io replied January 9, 2025

Thank you for sharing your concerns with us! A member of our billing team has already reached out to you and resolved the issue.

February 9, 2025

the support is great

The Healing Pen Store
United States
11 months using the app
Smile.io replied February 11, 2025

Thanks for taking the time to rate us 5 stars! We really appreciate it 🙂

March 4, 2025

Great customer service!

Dear Delaney Boutique
United States
About 1 month using the app
Smile.io replied March 6, 2025

Thanks so much for taking the time to leave us a review! We genuinely appreciate you doing so 🙏

January 10, 2025

Très bonne application qui m’a permis de faire plus de ventes et un SAV très réactif ! Merci beaucoup

Majolie Pierre
France
About 2 years using the app
Smile.io replied January 11, 2025

Thank you so much for the 5-star rating 💖

If you need any help, please do not hesitate to reach out.

Smile Team ✨

October 29, 2024

Extremely satisfied with the customer service and speed of conversation. The demo was excellent, and our rep (Cole) was knowledgeable in the app and general Shopify information, which was especially helpful for our team, as we don't have technical staff on board. Excited to kick this program off for our customers.

OKANAGAN LIFESTYLE APPAREL
Canada
7 months using the app
Smile.io replied October 31, 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions.

Smile Team ✨

January 29, 2025

Hele snelle en fijne service!

Studio Collect
Belgium
About 3 years using the app
Smile.io replied February 1, 2025

We smiled reading this review! Thank you so much :)))

November 12, 2024

Great service, very quick to deal with issues, Lynn was great, professional and patient, solved a big problem I had, highly recommend this product!

Willloom
Hong Kong SAR
About 2 months using the app
Smile.io replied November 14, 2024

We are so glad to hear your experience has been smooth - that's what we aim for! We also think Lynn is pretty great :)))

February 11, 2025

Lynn was very quick to answer and resolve my issue! Thank you!

Discovery Decants
United States
1 day using the app
Smile.io replied February 13, 2025

Thanks so much for taking the time to leave us a review! We genuinely appreciate you doing so 🙏